LiveoakmedReviews of liveoakmed.com

Response from LiveoakmedJul 23, 2020

Thank you for your reply! We are looking forward to it as well. Please let us know if you need any other help.

Response from LiveoakmedJul 23, 2020

We look forward to hearing from you in the future. Thank You!

Response from LiveoakmedJul 23, 2020

Thanks for letting us know. Our warehouse may have combined available stock from 2 different locations to ensure that your order was delivered quickly. Sorry for the confusion.

Response from LiveoakmedJul 23, 2020

Thanks for the review! Let us know if you need anything else.

Response from LiveoakmedJun 23, 2020

Thank you for the feedback. We are glad to have been of service!

Response from LiveoakmedJun 15, 2020

Thank you for your review!

Response from LiveoakmedJun 15, 2020

Thank you!

Response from LiveoakmedJun 4, 2020

Julie, thank you so much for your feedback. We are sorry for our team's delay and inability to meet the shipping expectation. With the bench's size and hygienic requirements, the inspection and packaging process takes time. Our warehouse's limited staff faced a much longer process inspecting the new sliding benches than anticipated last week. Shipping a bench usually requires 1 to 2 business days. But with the added inspections it required 3 days to ship. We know that with a product of this nature, 3 business days to have the physical box on the truck plus its time in transit is unacceptable and we will work with our partners to avoid this mistake in the future. We appreciate your continued patience and look forward to you receiving your order at the beginning of next week. We are also including a 25% discount on your order for the additional delay and inconvenience. Thank you again for the review.