Dawn C.
The newsletter regarding Christmas in…
The newsletter regarding Christmas in July as well as the 25% off + free shipping in white on the banner. It showed Christmas products etc. However, free shipping didn't apply. Very misleading and a huge disappointment to someone who owns several items and has bought a friend the village, Nativity, and village sets in their entirety.
Response from Lisa Leonard DesignsAug 4, 2023
I'm so sorry that the advertising seemed misleading for the free shipping. There was a disclaimer when you went into the larger items that the free shipping didn't apply, but we are working on ways to improve the communication in circumstances such as this. We really appreciate your feedback, we are striving to improve how things are communicated!




