Lion Brand YarnReviews of lionbrand.com

Homespun is my absolute favorite yarn. It makes beautiful blankets, is soft, comes in a myriad of different colors, and is machine washable.

Lion Brand Yarn has always shown themselves to be trustworthy with their product descriptions and customer service.

I love your yarn!

I just love their yarn even though sometimes I think their packaging could be better. I also think if you buy a kit you should receive a printed pattern with the kit not just depending on on the idea the receiver has a printer because some people do not. Seems like a nice touch to be added by buying the kit!!

I am an avid knitter and have a little side business. I only use Lion Brand yarns and sometimes after I receive my order I might change my mind on a pattern so I would need to return some of the yarn. Having the free return option is great.

If there’s a no star option that’s what i will give them. The WORST customer service i’ve ever encountered! OMG! I sent numerous emails and NOBODY has the audacity to respond! To top it off there is NO phone number to contact them. Its sad bec the yarn is good quality but the company itself does not even reach a 1 star! Considering how many people uses lion brand yarn, i don’t see why they let customers go through all these hassle and frustration!!! Its not fair! I reached out to all their social media platforn as well. So disappointed and stressful for me. Now, please send me my yarns or give me a refund.

Order placed on September 28th. Emailed customer service on Oct 13th as order status was fulfilled with no shipping information. One week later, still no information regarding my shipment and still not shipping information. Auto email to my inquiry stated my email would be addressed within 2 business days. I love the yarns, I love the patterns but will likely no longer order their product as this is the second time it's taken a month to receive an ordered product.

Canceled my order even though they still showed it in stock on the website. I'm pretty sure they just didn't want to honor the discount they put on it. I only got a partial refund even though i refused the package and they got it back. They were also extremely rude in the emails or i wouldn't have rated them so low