Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
Lion Brand Yarn (lionbrand.com) has 209 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Consumer
I love the 24/7 cotton, buying it direct rather than from Amazon or Uk stores reduces the cost significantly even with shipping so it takes as long as it takes, I’ve learned now not to expect it quickly so I wouldn’t order anything that was urgent, but overall for me it’s worth the wait
Tracey G.
Well it is disappointing that I have to leave such a low rating. The customer service is horrible. I placed my order, received my order, submitted a request for a return (I ordered the incorrect color), processed payment for the exchange, and I am on week 3 since processing exchange and still HAVE NOT HEARD FROM LION BRAND. I have emailed customer service, a week has passed and I STILL HAVE NOT HEARD FROM LION BRAND. it would be so nice and appreciative if I HEARD FROM LION BRAND. I mean that is only the right thing to do. Just RESPOND TO YOUR CUSTOMER.
Colby B.
After receiving my order and initiating a return, I have never received a label, emailed 8 times to customer service and called 5 times to have a recording state the business was “closed for a holiday” over the last 2 weeks with no voicemail option. I’m so disappointed as the quality of this yarn is superior. At this point I’ve had to initiate a bank dispute.
Melissa H.
I like the thick wool ease yarn for making blankets and even scarves. Lion Brand website has a large variety of sizes, colors and even yarn for baby projects. What I didn't like is having to pay for the free return service. That should be standard especially if there's an issue with the product or with shipping. Regarding shipping, it was awful! I placed the order on September 7th and received my products on September 22nd. The shipping was bare basic and I would expect more from a company like Lion Brand Yarn. If I want yarn quickly I'll go to Hobby Lobby, Walmart or Michael's to see what Lion Brand varieties they offer. If I don't care when the product arrives then I'll order through Lion Brand Yarn's website. Overall three stars, which is average because getting a product two weeks later in 2025 is average. It is not five star. One extra star for wonderful colors and yarn selection.
Rose
Terrible company. I ordered over $100 in yarn to knit my husband a blanket for Christmas, and over a month from when I placed the order, I still haven’t received the product. I reached out but they refuse to offer any solutions, to offer me a refund, or to resend the package. I am so disappointed I won’t be purchasing from them again.
Lorna H.
I bought several crochet kits at once. While I liked the patterns, I am very disappointed with the yarn. The medium weight yarn (4) is like string. It makes a very lightweight afghan/blanket that is flimsy. I will not purchase again.
Tsunami A.
The colors were perfect, and the price was amazing. My yarn arrived as promised.
Maria Luiza N.
This is a great pattern, and I'm loving to knit it! I'm really thankful I was able to purchase it!
