Lion Brand YarnReviews of lionbrand.com

I was supposed to receive a free item, but it was not included in my shipment. I paid more to get the free item. This company is nothing but problems and has the worst customer service. I wish my favorite designers would give up on them and go somewhere else. I'm sick of dealing with this awful company.

I purchased the Jiffy Bundle yarn. Wow. What a great yarn and great value. I'll certainly purchase more colors.

Blanket pattern is easy, though I have not made stars yet. The kit came with plenty of yarn to make 12 rows instead of 10 in each color. Yarn in the kit is called Basic Stitch. It is heavier than I expected or wanted, but soft. If I make this blanket again I will use a softer and lighter yarn.

Orders take a long time to ship. Lots of people report receiving other people's orders. Their rewards program is basically useless; points coupons can't be used with ANY other promotions, despite the site saying they don't work only with other coupon codes or specific promotions. If you cancel or return an order where you used points, you lose any you earned (fair) but don't get the ones you spent back (not so fair). Their customer service is slow and often not helpful. If you want their yarns, maybe get them from another shop.

I see allot of complaints about ordering from them, but I have been ordering from them consistently for a while now and I haven't had any issue, except one delay when they probably had a bunch of orders from a mega sale. Otherwise never had an issue. Their wool ease worsted yarn has the prettiest green of any wool blend, the forest green heather is phenomenal. I love the will ease family of yarn it is really nice, soft, and knits up well. Plus they are always having sales so you can get it for a really good price

This is a very difficult company to do business with. Antiquated process mean you can’t cancel an order, but itwill not be shipped for weeks after your purchase. It’s nearly impossible to return anything. Buy elsewhere. It’s maddening to try to work with them.

Terribly unimpressed. I receive at least one marketing email a day - yet they cannot fulfill their orders. I place a large order last week. When I tried to contact them to find out when it would ship I couldn’t get through. Then I got an email that orders are delayed. I wanted to cancel as I won’t get it - but they said it was already “processed” - Processed? Then where is my shipping information? I asked them to expedite my shipping and they said they are unable to ship anything but USPS economy? So, I am several hundred dollars out as they charged me, they cannot cancel an order they haven’t shipped and it’s going to be another 2-3 weeks before I see any product. NOT IMPRESSED AT ALL

Well the yarn is pretty but one of the skeins has knots so IYKYK, they took about 2 weeks just to send the product and the shipping wasn’t free, I paid for it, I placed my order May 30 and my yarn arrived around Jun 18. I’m now extremely late on a project that was supposed to be done a few weeks ago. So I would not recommend the shopping experience to anyone. And to add, the knots on the yarn were the cherry on top. A no no for me. And I can’t put the one star review this is weird the page just doesn’t allow me and it resets to 2 stars. But I give them one.