Link InteractiveReviews of linkinteractive.com

By far, one of the cheapest and simplest ways to keep your house safe. Their security system is easy to install, and the customer service is incredible; they're very receptive to their customer needs, in my opinion.

My husband and I have wanted a home security system for a long time, but did not want to deal with the damage to our walls and mess for the wiring process. I could not believe my eyes recently when I stumbled across the LINK Home Security system offered on Costco.com. Since it seemed too easy and too good to be true I made several calls to LINK with lots of questions and each time each representative took the time to thoroughly explain their system clearly in English. No one was in a rush to get off the phone with me and they were all so friendly. That afternoon I placed my order for the main system on Costco.com and ordered some additional sensors for my doors from LInkhomesecurity.com. Both orders arrived in the same box on the expected date. Long story short, everything was easy to install including the discreet sensors I purchased for my doors which required drilling a hole in the door and door frame. Unfortunately, the 2GIG thermostat did not work with my home's heating system which is fossil fuel. A LINK representative allowed me to return it for refund and provided information about other companies that now make a thermostat that I might try. The control panel is a breeze and I just love being able to control everything from my iPad and iPhone. I highly recommend LINK Home Security. With it's easy installation, and the friendly, professional, easy to understand representatives, my husband and I now have peace of mind knowing our home is safe not only when we're away, but also while we sleep!

I got a Link Home Security System last month via Costco.com. My husband installed it in about an hour and a half. It was super easy. We had one question while installing and the tech support was amazing. He didn't make us feel silly about asking an obvious question. System is up and running and I feel so much safer knowing that me and my family are safe. I love setting the alarm from my bed by using the free app on my phone. I would totally recommend Link to anyone. Installation was super easy and the Link team is top notch.

Although the agent was courteous and helpful I was given a false expectation on the installation of equipment. I ordered a "switcher" conversion kit for an existing alarm and was told it would be an easy installation. I was led to believe it would take an hour at most to install. Two of us took 5 hours and we still had not finished reconnecting wires. I sent the equipment back and went with another company for a new system that only costs the monitoring fee.

I recently received my Link Home Security system and installed it. I called customer service to get help with installation and was surprised at how helpful and sincere the entire Link team was. I spoke with a few different customer service agents throughout my installation and was elated to find that everyone there treats me like an individual and went the extra mile to make sure I was satisfied and everything went smoothly. The system is everything I hoped it would be and the customer service is unparalleled!

I Bought the system at Costco about a month ago, and was a bit concern, as the price appears to be very low at $99! The GIG 2 system came with the color touch screen, 3 windows / door wireless sensors, motion detector and smoke detector, all wireless. The whole system was programmed by Link Home Security, thus the actual installation took me about 20 min only. The monthly monitoring was again the least expensive of all the alternatives, but is as reliable as some that are twice as expensive. I have added more windows and door sensors, glass breakage sensor CO monitor, and each time the responsive customer service has updated the unit programming to add the new units. I am very glad with the equipment, price, monitoring and most of all the customer service. Highly recommended.

I had recently installed security system from Link Home Security. So far, I'm very happy with my decision, I feel more secure when away from home. The camera and main control system work fantastically, easy to install them yourself with little help from knowledgeable and super courteous customer service.

Setup is by you and configuration is done through technical support. There are more options than the Link website indicates, like the super switch that interfaces with the zones of you existing hardwired alarm system so you can recycle and door bell switches that will time stamp when someone rings. Alarm.com and phone app works great for remote monitoring and system control. Link customer service has walked me through every extra device I have added to the alarm side of the system without reservation. Great customer service. Overall very satisfied!