Link InteractiveReviews of linkinteractive.com

From initial interest to final purchase, Link was incredible. Within a few minutes of deciding that I was interested I received a call from them. I spoke and emailed with Jose Sandoval. He was very polite and knowledgeable. He was.able to gude me through and make recommendations. From.doing previous research I kind of already knew how I wanted to setup system and he reaffirmed my choices. Absolutely ZERO pressure from him. I had a few follow up questions and sent him an email. He promptly responded back to me (off the clock) and let me know that he would be in the office later in the evening and would be able to give me exact answers to my questions. Throughout the course of the evening and several emails and a couple phone calls Jose was able to narrow down exactly what I was looking was able to help me decide on a system. I look forward to many years of service with Link.

From the very beginning, from ordering the system to customer service everyone has been very polite and helpful. I would recommend LINK INTERACTIVE to everyone!!

Joseph Barker was a great partner in getting us set up with a home security system. He is very knowledgeable and answered all of our questions in a quick manner. He established a partnership - he knows home security is important for us and he helped us put together the best system on our budget - he wasn't trying to sell us the most expensive system there was but rather he put together the system that fit our needs. When we decide on adding on to our system I would love to work with Joseph again. Complete rockstar.

Well over a year and even through a move. Great at helping with programming/ questions both via phone and email.

I was in the market for security systems but with all the ads and reviews, so many to chose from. So I looked up one company that claimed to have been one of the best by reviews and it turned out they were just annoying. Then I started looking again on not only reviews but the customer service of these companies as well. "Link Interactive" was amazing with the help of one of their representatives, Joseph Barker, helped me tremendously in picking the correct equipment (with explaining the details of their products). Highly recommend them because they have some of the best customer service I've seen thus far from a security company.

Lee was super helpful and professional, top notch service for sure!

I use Link Interactive. Got the equipment through my Costco membership and have ordered additional equipment over time. First off, the monthly monitoring fee is highly competitive. Second, the equipment works great and is versatile. Third, I like that I can install it and update the system myself. Fourth, their service is great -- prompt responses to emails, get a person on the phone, they will program things remotely if you ask them to. Fifth, the integration with alarm.com works seamlessly and adds significant value. I am not kidding, I actually love my alarm company and cannot recommend the whole experience highly enough.

In one day being a customer they have been more helpful then my last alarm company-hopefully things stay like this the one a year I actually call. They actually helped me instead of asking me if I've searched YouTube or google! I'm super stoked!