Justin J.
Awesome service as a Skype alternative.
Awesome service as a Skype alternative.
Response from Line2Apr 14, 2025
Hi Justin Jordan - Thank you for the 5-star review. We appreciate you taking the time to leave us a review.

Line2 adds a second phone line to your favorite mobile devices. Keep work calls and texts separate from personal ones. Do business on the run.
Line2 (line2.com) has 806 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Justin J.
Awesome service as a Skype alternative.
Response from Line2Apr 14, 2025
Hi Justin Jordan - Thank you for the 5-star review. We appreciate you taking the time to leave us a review.
Darrel F.
The worst ever, 0 customer service, can't call out with the number provided, save yourself the headache and move on
Response from Line2Apr 8, 2025
Hello Darrel Fitch, We are sorry to hear that you had this experience. We know how frustrating this can be. We have been experiencing higher-than-normal hold times due to the 10 DLC SMS registration. Our support team members are working to ensure that all our customers receive the assistance they need. Please note that to dial out from the number, you would need to log into the Line2 application. The app is available in your phone's app stores. You can reach us via chat, Facebook Messenger, and phone. Our team would love to troubleshoot what may be occurring.
B R.
I cant log on to my account
Response from Line2Mar 25, 2025
B Rex, we are sorry to hear that you are unable to log in to your account. We would love to assist you with logging in. Did you know we offer live support via chat and phone Monday through Friday between 8 a.m. and 8 p.m. EST? Our chat and phone team would love to troubleshoot what may be occurring. You can find our contact details at https://www.line2.com/resources/contact/ 06/27/2025 Hello B Rex, Our support team has reached out via email. We await your response.
TJ - Assistant C.
Ass't to a user of this product and I have to say that the customer service team is really bad. They ask the same questions and never resolve the problem. Bad news!
Response from Line2Mar 21, 2025
Hello TJ - Assistant Coordinator - We are sorry to hear that you are having issues contacting support. We have been experiencing higher-than-normal call volumes. We apologize for the inconvenience this may have caused. Usually, if you are asked questions, you may have accidentally opened multiple support tickets that were picked up by different support agents. Our team will need information to assist you better. We apologize for any inconvenience you may have experienced.
T. O.
I have been a customer of Line2 for 14 years. Recently they began invoicing me double my legacy pricing contract and this is also 50% more than the current plan pricing. Support is non-existent. It feels like they are on auto-pilot collecting money and not caring if people cancel the service. A recent update has deleted the long term SMS archives and many Contacts. Exporting this data is no longer possible. Update 3/22: It has been over 3 business days and no response from Line2 support, but there is a response here. I got an email with my support ticket stating support would respond within 3 business days. No one answers the phone. No one responds by email and the live chat is actually chat bot.
Response from Line2Mar 21, 2025
Hello Tom Oathoudt - We are sorry to hear that you have not received immediate assistance. We have been experiencing higher-than-normal call volumes. We apologize for the inconvenience this may have caused. Rest assured, our support team members are working to ensure that all our customers receive the support they need. we offer live support via chat, Facebook Messenger, and phone Monday through Friday between 8 a.m. and 8 p.m. EST. Our team would love to troubleshoot what may be occurring, you can find our contact details at https://www.line2.com/resources/contact/
Integrity Tax Relief G.
No customer service. Took them over a month to get back to me about an app issue. Then they hung up on me without ever resolving the issue. Waited on hold for over 30 hours (over 1.5 hrs. every business day) and the only response I got was an email (after sending over 20 emails concerning this issue) and they still have not resolved the issue. Not worth the money.
Response from Line2Mar 19, 2025
Hello Integrity Tax Relief Group - We are sorry to hear that you have not received immediate assistance. We have been experiencing higher-than-normal call volumes. We apologize for the inconvenience this may have caused. Rest assured, our support team members are working to ensure that all our customers receive the support they need. we offer live support via chat, Facebook Messenger, and phone Monday through Friday between 8 a.m. and 8 p.m. EST. Our team would love to troubleshoot what may be occurring, you can find our contact details at https://www.line2.com/resources/contact/
Dr David, P.
This is the worst phone line company on the planet! They are still billing me and they are impossible to reach in order to cancel my billing! Stay away!
Response from Line2Mar 19, 2025
Hello Dr David, PhD - We are sorry to hear that you had this experience. We know how frustrating this can be. We have been experiencing higher-than-normal hold times due to the 10 DLC SMS registration. Line2 has no contracts and you can cancel the service on your end at any time via the online customer dashboard at www.line2.com
ZIPY CLEAN C.
Excellent service Cheap and reliable - GREAT alternative!!!! I would recommend
Response from Line2Mar 17, 2025
Hello ZIPY CLEAN CO, thank you for leaving us a review; we appreciate your feedback. We are happy to hear that you are enjoying eVoice.