Line2Line2 adds a second phone line to your favorite mobile devices. Keep work calls and texts separate from personal ones. Do business on the run.
Line2 (line2.com) has 806 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing806 approved reviews, newest moderated first
GEORGE
I needed assistance to get the send message working and your service representative Abagail really took the steps in fixing the problem and explaining everything. So far as a new subscriber my experience with Line2 has been great.
Response from Line2Jul 10, 2025
Welcome to Line 2, George! We appreciate the 5-star review and the great feedback regarding Abigail!
Karina
I sent email. Got answer to provide verification info. I replied with needed info. Got reply to provide feedback and all surveys. I never received answer to my question. So much back and forward without just one email with what was asked
Response from Line2Jul 10, 2025
Karina, thank you for taking the time to leave your review. We apologize that we were unable to address your question the first time you contacted us due to our verification policies. We get it, your time is valuable, and our goal is to do better. We attempted to contact you via phone yesterday, but were unsuccessful. We know afternoons are the best time to call, and we will try to reach you again today. We appreciate your patience.
ketan T.
Rip off Do Not get Trapped in
Response from Line2Jul 16, 2025
Hello Ketan, Customer feedback is invaluable to our business, and we are committed to finding a Line2 plan that meets your needs. As a long-standing customer, your existing plan includes features that are no longer offered, so you may notice a price difference from what is currently advertised online. With that said, we have sent an email with ticket number 1331029. Please reply to the email at your earliest convenience, so we can provide further assistance.
Tobys
I love it the best
Response from Line2Jul 7, 2025
Hello Tobys - We're happy to hear you're loving our Line2 app!
Lidia
Very long wait on the line to be connected, but super helpful staff, first call Joshua and
Response from Line2Jul 3, 2025
Hello Linda - Thank you so much for your review and your kind words about Joshua! We will be sure to share your feedback with him. We're in the process of expanding our team to provide a higher level of service and reduce hold times.
BABAZO
Not sure what changed but the application suddenly was able to load. Application now functions as it is intended
Response from Line2Jul 3, 2025
Hello BABAZO, We regret to hear that you are having issues with the application, this is not a normal user experience. We would love to look into this more. We will have a team member look into this and have this matter investigated.
Kim
They stopped the text messaging service on the desktop app which was giving me a pain in the neck.
Response from Line2Jul 3, 2025
Hello Kim, We are sorry you are experiencing issues with SMS from the desktop. At this time, we are experiencing a technical issue with the Line2 Desktop App. Our team is working to resolve it in the shortest possible time. In the meantime, SMS is still accessible via the mobile app. We apologize for the inconvenience this may cause.
Adam
Very bad signal poor signal I’m going to change my number
Response from Line2Jul 1, 2025
Thank you for taking the time to leave a review. We sincerely apologize for the troubles you've had with the app. This is not a normal user experience. We will have a team member reach out to you via phone or email to provide further assistance to get this connectivity issue looked into.
