Line2Reviews of line2.com

Response from Line2Aug 12, 2025

Hello Calling - Thank you for taking the time to share your experience and for writing your review. For the last 10 years, you have had a Line2 account for business users on our Legacy platform, which is different from our current online offerings for non-business customers. We did offer to begin the transfer process to the newer platform for personal use; however, you chose not to take that option. Should you change your mind, please let us know.

Response from Line2Jul 31, 2025

Hello T. Rick Frazier - We're sorry you're having issues using our website, and we want to assist you in any way possible. Please reply to the private request for information so we may reach out to you for further assistance. Your feedback may also assist us in understanding pain points other customers could be experiencing.

Response from Line2Jul 29, 2025

Hello Shafted Customer - Reviews both good and bad help us identify what we are doing right and where we can improve. We want to improve your experience and have requested your contact details so we may follow up with you directly to try to get your issues resolved. Please reply to the request and we'll have the appropriate team or department follow up with you. Thank you.

Response from Line2Jul 27, 2025

Hello Lisa, we're pleased to read the positive feedback regarding the Line2 app and how it's being utilized for your business locations. Thank you for choosing Line2!

Response from Line2Jul 24, 2025

Hello Merle - Thank you for the positive shout about Genel and for leaving your 5-star review! We let her know how pleased you were with your service experience.

Response from Line2Jul 22, 2025

Hello Estele - We appreciate the 5-star review and the positive feedback regarding our Line2 service!

Response from Line2Jul 21, 2025

Hello Tim - We loved reading your review comments and want to thank you taking the time out of your day to let us know how we are doing!

Response from Line2Jul 21, 2025

Hello Shamlan, we're sorry to read your review and always take feedback to heart. In doing so, we reviewed your support tickets to determine the best way to assist you. As we were unsuccessful in reaching you by phone to troubleshoot, we sent instructions via email in ticket number 1335337. If the steps provided in the email do not resolve your issue, please reply to the ticket with your contact phone number and the best time to reach you.