Line2Reviews of line2.com

Response from Line2Dec 8, 2025

Hello PIERCE/DARRICK MICHAEL - Thank you for your feedback. We are pleased to hear that your recent experience was positive and that you received the assistance you needed. We strive to improve our service and ensure that our customers feel supported. Your comments are invaluable in helping us achieve this goal. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Response from Line2Dec 4, 2025

Hello Greg Fayton - We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. The registration requirement for sending business SMS is part of the nationwide 10DLC regulations that apply to all VoIP providers https://try.line2.com/10dlc-faq/. Our 10 DLC support team is always ready to assist with completing the process, as we prioritize our customers' needs. We’d love the chance to make things right. If you’d like to speak with a specialist, please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP124OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2Dec 3, 2025

Hello Ray - Thank you for your feedback. We are glad to hear that the situation was resolved promptly. If you have any further questions or require assistance in the future, please do not hesitate to reach out. Your satisfaction is our priority.

Response from Line2Dec 1, 2025

Hello Engin- We sincerely apologize for any misunderstanding regarding the waiting period for receiving incoming calls. To clarify, calls can be forwarded to your US/Canadian number or the app immediately. You can also review our FAQ here at https://l2up.zendesk.com/hc/en-us for any further information regarding our products and services.

Response from Line2Nov 27, 2025

Hello Charles - Thank you for your feedback! I understand that breaking down files can be an inconvenience, especially if you're not used to it. We appreciate your input and are always looking for ways to improve our processes. Your concerns have been shared with our product team.

Response from Line2Nov 25, 2025

Hi Amelda - We’re sorry to hear how difficult it’s been to get help, and we understand how frustrating that is, especially when you’re trying to continue your service. Please reach out to us directly so a team member can assist you. We can be reached at (888) 472-9900 Monday–Friday, 8:00 AM–8:00 PM Eastern Time (EST). We look forward to helping you out!

Response from Line2Nov 24, 2025

Hello Lance - Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with our service. Upon further review, we have confirmed that one of our agents has assisted you and resolved the issue. Should you require any further assistance, please do not hesitate to reach out. We are always here to help.

Response from Line2Nov 25, 2025

Hello Christine - I’m sorry to hear you’re unable to make calls with the app, even after reinstalling. That sounds very frustrating. Please reach out directly so we can help troubleshoot this issue with you. You can contact us here: https://www.line2.com/resources/contact We look forward to resolving this for you!