Line2Reviews of line2.com

Response from Line2Jan 7, 2026

Hello Dark - We’re sorry to hear that you’ve experienced technical difficulties. We’re always happy to help, and in some cases, email may not be the most efficient way to provide support due to potential delays between responses. We’d love the opportunity to assist you by phone. To make this as easy as possible, we now offer scheduled phone appointments through our Contact Us page. Simply visit the link below and select Set Up Assistance Appointment. You’ll then receive a link to choose a dedicated time to work one-on-one with a member of our team. https://l2up.zendesk.com/hc/en-us/requests/new. We look forward to speaking with you and getting this resolved as quickly as possible. As a reminder, if you are dissatisfied with your new account for any reason, we offer a 30-day money-back guarantee.

Response from Line2Jan 7, 2026

Hello Emilie - Thank you for bringing this to our attention, and we are happy that our team was able to reach out and assist with accessing and clearing the payment. Providing exceptional support is something we take pride in!

Response from Line2Jan 6, 2026

Hello Tom - Thank you for sharing your feedback regarding the issues you are experiencing with our service. We appreciate your insights, as they are invaluable in helping us improve our offerings. We understand that you are receiving a significant number of spam calls and that a more robust filtering system would be beneficial. Additionally, we acknowledge your concerns regarding sound quality and connection stability, as well as the inconsistent performance of outgoing calls. Please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP1626OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2Jan 1, 2026

Hello Adam - Thank you for reaching out regarding your password reset issue. We apologize for the inconvenience you have experienced with the expired reset link and the delay in receiving a new one. We have sent a new password reset link to your registered email address promptly. Please check your inbox, including your spam or junk folder, for the email.

Response from Line2Dec 30, 2025

Hello Sandhya Nagabhushan - Thank you for sharing your concerns. We’re genuinely sorry to hear how frustrated and disappointed you’re feeling. We take feedback like this very seriously and want to help. We would like the opportunity to better understand what has led you to feel this way and to review your account in detail. We will do our best to ensure everything has been handled correctly and transparently. Please reply to the Trustpilot request for more information so we can contact you offline.

Response from Line2Dec 29, 2025

Hello Kr Deschambeault - Thank you for the great feedback! We're glad to hear you had a great experience. Providing great service is always our priority.

Response from Line2Dec 26, 2025

Hello SteveB - Thank you for your great feedback. We're glad to hear that the issue has been resolved. If you have any further questions or need assistance in the future, please feel free to reach out. Your satisfaction is important to us.

Response from Line2Dec 23, 2025

Hello Harry Batth - Thank you for your feedback! We're glad to hear that you find Line 2 easy to use. Your suggestion regarding the integration of AI features is valuable, and we appreciate your input as we continually strive to enhance our services.