Limited Run GamesReviews of limitedrungames.com

He intentado realizar un pedido hasta en 2 ocasiones. Te cargan el importe pero nunca se realiza el pedido. Posible scam.

Had issues with paying first time around and was worried but it eventually worked. Before it worked I got in touch with customer service, who got back within the day, however this was after I’d already purchased it so I didn’t respond, I thought they’d be that busy they wouldn’t chase it up and it wouldn’t be followed up. To my surprise the customer service rep Katt cared that much about the issues with my order she actually checked in again to make sure it was all okay. I, of course apologised for the lack of a reply, and thanked her for concern. This review is for you Katt, thank you so much for the care and attention you put into solving my issue, and the friendly nature in your messages. 10/10 service thank you so much, cannot wait to get my game!!!!

These guys were someone I bought from for years! Many of them! Generally if you get a standard edition of a game, I think you will get it eventually and be happy with what you get. But if you get a CE, it's an utter toss of the die to see if you get what you ordered. Tons of stuff coming in not like the mockups at all, or of absolutely cheap quality. Doom Classics Collection had a CE with a reprint of the Doom comic book, and the pages look like they are abhorrent scans lazily printed on paper. The quality of the page itself feels fine, so why the heck is the scan so awful? Getting the Blaster Master Zero 3 Collector's Edition after a year of waiting, only for it to be broken in shrinkwrap was also totally laughable, since they packed it super well and the box was in great shape, meaning it had to be like that at the factory. The print quality of the NES Cart label is also way worse than the one they made a year prior for the other two BMZ games. They're cheaping out on components while the cost of their CEs gets absurdly high, and the CEOs are abysmal at replying to feedback. One of them literally pestered me in my private messages offering to "help" despite me offering public solutions to fix all of this, which is to improve communication and quality control across the board, but instead they want to bury the fact their QC on Collector Editions are just absolutely poor. Instead of jumping into Twitter DMs or doing an AMA where you ignore most of the critical questions, maybe focus on improving Quality Control now instead of constantly saying "We'll hire more staff" like you have for the past two years.

I had one interaction with the company. A single purchase where I had a problem with their shipping that seemingly took forever. It was supposed to be a Christmas gift. They kept pushing back the shipping time until I realized it was not gonna come for Christmas. In fact, it took a year. I complained about the shipping time to their customer service. I was basically to blame for thinking it would take over a year to ship when it originally said in the purchase info at the time it was gonna take 4-5 months. Wow, garbage customer support and terrible company!

When you order it will take at minimum a year to get your item and there is no transparency at all on when that will be. You get a quarter estimate and that’s that. Items routinely get delayed by quarters at a time with no communication, and on top of that prices are absurd. You also cannot refund your purchase, if they delay the item another six months, too bad. You’re screwed. Stay far away from this Mickey Mouse operation.

Tarda una eternidad en que recibas el pedido y para que te comuniques con ellos y te respondan es una odisea, compre el gunvolt edicion especial en enero, y hasta el dia de hoy 7 de julio no he recibido nada, si les pides que te devuelvan el dinero, no te responden, son unos sinvergüenzas.

Just terrible everything. Theres no transparency and you'll never get ahold of anyone. I guess despite the fact you "preorder" things you can't actually cancel your order. Its a total rip-off. Avoid this company at all costs. Its well into August and I have no idea whats going on with my order. From reviews I've read people go months without knowing anything and their stuff just shows up. I really wanted to play the game but I can't get a refund because of their fine print bologna. Like I said. Avoid. Unless you want to buy something twice. Once for the physical after months of waiting and once to play the thing while you wait....oh yah they tried to get me to change this review. Just change your business practice dude...

Games often take far, far longer than they are advertised to. Customers are never sent "push" notifications about delays, and the dates listed on their site are rarely updated (many items still say Q1 2022 despite it currently being June 2022). Quality control issues are rampant on their collector's editions and reproduction items and go unacknowledged and unaddressed. At best, support will offer a full refund if you return the item (that you've likely waited a year plus for). The CEO and COO are extremely unprofessional online and have publicly lambasted users complaining about their company. Avoid, avoid, avoid.