Priscilla A.
No issues, my dog likes it
My dog gets in the kennel without any issues, he loves it. The construction is solid, I don't think there is a breed that manages to destroy it.

We are incredibly grateful that you took the time out to share your feedback with Lilly & Max. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!Please notice: Shipping delay may happen occasionally, especially during the current situation. We will make our best effort to help you out of any problems you have during the transaction.
Lilly & Max (lillyandmax.com) has 54 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Priscilla A.
My dog gets in the kennel without any issues, he loves it. The construction is solid, I don't think there is a breed that manages to destroy it.
Salena B.
The cone has its protective qualities but it also works well as a pillow, it's soft and our dog doesn't seem to be bothered about it at all. 5 stars all the way!
Marcel
The kennel feels safe. My dog hasn't been able to get out. I'd give them 5-stars! Thanks.
Rae B.
If your dog had surgery then this collar is a must-have. We found it to be helpful so he can't scratch his eye when it starts to itch and it was far better priced than on other platforms.
Amina H.
First time ordering from Lilly & Max and we are satisfied. The prices are better than many of our local suppliers are asking and the customer service was very friendly.
Juan Carlos C.
Ordered 2 harness for my dogs Thursday May 16th … still waiting for them !! Tray to email them , to way to talk to the company Horrible service !!
Response from Lilly & MaxJun 4, 2024
Hi Juan, I'm sorry to hear that you had a bad experience with this company. It can be frustrating when we order something and it takes longer than expected to arrive. I would like to clarify that we do not have a collection of dog harnesses. Could you please double-check the company you ordered from? I hope your harnesses arrive soon and that this situation can be resolved. Keep us updated on how things go! Best wishes for you and your furry friends. Best, Team Lilly & Max
Holly
I initially was unhappy with this company due to very prolonged shipping times and unhelpful email correspondence. However, in the end they did ship me a great product and refunded me to keep me happy which I have asked them to reverse as I should be charged now that the product arrived. Be patient with this company’s timing. In the end, it will be worth it.
B. E.
I am writing to inform you about a serious defect in my Scandinavian 6-drawer Wood Dresser that I bought from your company on May 30, 2023. Despite assembling it with utmost care and precision, the dresser has become nonfunctional and aesthetically displeasing. The six drawers are now difficult to open and close, while the front of the dresser has split on both sides, and there is a visible gap between the wood planks on the right side. The company agreed to refund my credit card but then reneged, stating that they would only issue a check if I provided proof that the dress was disposed of. The company gives conflicting information, and doesn't honor their warranty.