Lightsandhome is listed under Home Goods Stores in Lindon, Utah.
Lightsandhome (lightsandhome.com) has 277 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing277 approved reviews, newest moderated first
Teresa N.
Our lights were priced right and arrived in a timely fashion. The customer service at this business is exceptional!
Response from LightsandhomeSep 7, 2017
Hi Teresa, Thank you for your review, its our pleasure to be able to assist in anything we can! Thanks again! -Christina V.
James N.
Great Service. Lights and bulbs were great.
Response from LightsandhomeSep 7, 2017
Hi James, Thanks for shopping with us, we look forward to helping you with your lighting needs in the future. - Christina V.
Jon B S.
Although I had a shipping problem with my order, they still deserve a 5 Star rating due to one great employee's service. I had an unusual circumstance that required my item to arrive on time to be professionally installed. My item kind of got lost in the cracks after ordering. Along comes Aubrey Moulton who listens to my problem, tracks down the item & gets the manufacturer to kick things into gear so I don't have to pay for contractors overtime. Shen then also gives me a bit of a discount as a thank you for my frustration and understanding. The large item arrived on time (somehow) and they had it for a very good price I might add. I'm a happy camper.
Response from LightsandhomeSep 7, 2017
Hi Jon, It was a pleasure assisting you, I hope you're enjoying your Emerson Fan! And thanks again for the amazing feedback. - Aubrey M.
kathy from C.
The lamps came exactly as listed, packed well and very timely delivered. Well done!
Response from LightsandhomeSep 7, 2017
Hi Kathy, Thanks for the amazing review, we really appreciate your business. - Christina V.
Boettke
I wouldn't say that there was friction. I received a defective lamp, and when I sent an email I never received any form of response. I fixed the lamp, but I would have appreciated some sort of acknowledgment on their part.
Response from LightsandhomeSep 14, 2017
Hi Daniel, Thank you for the honest feedback; we are so sorry you had this experience with us. We've since hired more customer service representatives to ensure everyone is taken care of in a timely manner. I will be reaching out to you directly with a partial refund as thank you for your patience. Regards, Aubrey M.
Martha R.
I purchased a picture , realized that it was not going to fit the space intended and initiated a return. I received an email that they would start the return, give them 5 days to respond further. I waited 7 days and called, left multiple messages, none of which were returned. I finally did teach somebody who told me the majority of the company were at a convention on Dallas, I would get a call back the following week. I never did. I called back multiple times, leaving a message each time and no return call. I also emailed with no response. This is terrible customer service. I will never use them again and will file a complaint with the BBB.
Response from LightsandhomeSep 6, 2017
Hi Martha, I apologize that this was your experience with us, I've passed it on to our management so we can better assist customers in the future. I'll reach out to you immediately with a prepaid label for return as well. Regards, Aubrey M.
Roy R.
Not often an online furniture store blows you away with service but that's exactly what they did. Fantastc company to work with. I will always use them!
Response from LightsandhomeSep 6, 2017
Hi Roy, It was a pleasure assisting you, thank you again for your patience with the delivery scheduling. We hope you love your Uttermost furniture! - Aubrey M.
Martin B.
Great price, quality product, and quick delivery. All around great experience.
Response from LightsandhomeSep 6, 2017
Thanks for the great review, Martin. We appreciate your business! - Aubrey M.
