LIFXReviews of lifx.com

Be careful buying these lights. The LED strips seem to last a long time (I have 6 sets of Z strips and all are still functioning well) but the bulbs are unreliable. I bought 7 of their 1200 lumen 'colour' changing bulbs at about £50 to £60 each expecting them to outlive me (22 years LED lifespan Lifx quote) but I realise now that is probably just the LED's themselves not the bulb assembly. After 4 years 4 of the 7 have failed, the last one cracking apart where it has obviously over heated. Lifx only offer a 2 year warranty so I'm now out of luck looking for a free or low cost replacement. Suggest you look elsewhere, Philips and TP-link now offer similar functionality as lower cost. I'll slowly swop over room by room.

Can’t even contact them by email now. Just a useless app trying to give the same unhelpful advice. As soon as these devices die I won’t replace them with LIFX. Avoid. Unless you like stress.

Consistently reset on their own back to bright white and are nondiscoverable on the app.

Not as bad as most of the reviews here. Have about ten lights in total had one go on me after about 3 to 4 years and a couple with bad connections. I now have a mesh wifi network and the lights are fine now. I do have around twenty devices in the house so maybe having connectity issues is to be expected. Do however like the app and the Google assistant integration. I agree about the support being not great they did reply but never resolved the issue. In terms of the solidity of the devices against breakage they are fine. I do wish they would bring out a switch in the uk. As turning it off can lead to connection issues. To be honest I think a lot of connectivity issues with IoT devices is down to not having enough bandwidth on internal WiFi and device manufacturers should be more clear that you may need boosters especially if you have lots of devices.

I bought these lights, connected them one time at my house in AZ. I recently moved to Texas and I have been trying to connect them and they will NOT, no matter what I do connect again. I tried redownloading the app- won't work, tried resetting the lights the way they tell you to on the app- it won't work!! The help option they have on the app doesn't even work. I was excited to set up these lights in my new home, but I didn't think I could only connect them one time. Don't buy these lights, a waste of time and money. You'll be disappointed.

LIFX's support is non-existent. They USED to have great support over the phone... now they only offer email support... and it is HORRIBLE!!!! I have been having problems for weeks, and it's still not resolved! I invested in over 100 expensive Lifx lightbulbs... and they're falling off the network one by one and won't reconnect. I have tried the Lifx support chat... the Lifx email support (for many weeks)... and I have invested countless hours reading and looking for help online in articles. They take days to respond to an email... and when they do, it's essentially a "canned" response and not helpful. This have become a complete waste of an enormous amount of time... and a horrible investment! DO NOT BUY LIFX PRODUCTS... YOU WILL NOT GET THE SUPPORT YOU NEED! PERIOD!!!!

I have been using Lifx for what feels like a year. It's been great up until today. I have had to reset it a bunch, and haven't had much problem, until today. I went through the usual steps, but I keep ending up in a loop and it is INCrECIBLY frustrating. I would love to smash it. I am going to by a Philips bulb because this is a piece of poop. It should not be this hard. They have no customer service, it is all automated. Many people have complained about this, as you can easily see. Do not buy. Wish I could return it, but it's too late.

I have the light for a years now. Had a lot of problems with it. First of all connection problems with too bulbs. Then after 4years one bulb died after update. Was working fine before. But the Guarantee is only 2 years didn't us the light more then 1 hour a day it was my bathroom light. Don't bay this I'm moving the hue. This bulb price a year 17.50euro