LIFXReviews of lifx.com

Just commenting on the bulbs as I have not needed customer service support. Judging by the prior reviews, I hope I won't need the support! I bought them all directly from Best Buy. We have 15 bulbs throughout the inside and outside of our home. Super easy to set up, assign to groups, and use via Alexa or from the app itself. After a short learning curve to adjust to the updated version of the app (preferred the original version), everything runs as expected. Only problems occur after a power outage, then sometimes have to disconnect a bulb and then screw it back in. Usually pairs back up almost immediately. On rare occasion, a light may disconnect from wifi. No idea why. But easy enough to pair again. Really like the color variations, the ability to set different moods, especially with the outdoor bulbs. Cool effects during the different Holidays! No complaints here!