LIFXReviews of lifx.com

I must express my disappointment with the recent experience regarding LIFX. As a long-standing and loyal supporter of the brand, I had high expectations for the service and quality associated with their products. Unfortunately, this situation has led me to reconsider my options. Given the circumstances, I will be exploring alternative brands that better align with my expectations and offer the reliability and support I seek.

The lights looks amazing when they are turned on, but when i spent 200$ for some beam lights and they just keep disconnecting or losing wifi. It’s so ridiculous!

Be careful buying these lights. The LED strips seem to last a long time (I have 6 sets of Z strips and all are still functioning well) but the bulbs are unreliable. I bought 7 of their 1200 lumen 'colour' changing bulbs at about £50 to £60 each expecting them to outlive me (22 years LED lifespan Lifx quote) but I realise now that is probably just the LED's themselves not the bulb assembly. After 4 years 4 of the 7 have failed, the last one cracking apart where it has obviously over heated. Lifx only offer a 2 year warranty so I'm now out of luck looking for a free or low cost replacement. Suggest you look elsewhere, Philips and TP-link now offer similar functionality as lower cost. I'll slowly swop over room by room.

I have been using Lifx for what feels like a year. It's been great up until today. I have had to reset it a bunch, and haven't had much problem, until today. I went through the usual steps, but I keep ending up in a loop and it is INCrECIBLY frustrating. I would love to smash it. I am going to by a Philips bulb because this is a piece of poop. It should not be this hard. They have no customer service, it is all automated. Many people have complained about this, as you can easily see. Do not buy. Wish I could return it, but it's too late.

Bulbs useless after bayonet breaks. I bought a pack of 4 LIFX mini color bayonet bulbs. With a simple twist to take them out of the socket two of the bulbs had broken off their little metal bayonets. It is merely chance that the other two have not broken yet. It is clearly a bad batch. I raised a support ticket with LIFX. After taking pictures and showing serial numbers and giving my order number, they will only try and replace the two. I had to fill in a long warranty form and re-repeat all the information I already gave them from the support ticket. I had to use a magnifying glass to read the very small numbers on the bulbs. The amount of information and boiler plating they require is onerous. This has been an expensive and energy sapping experience. I advise to not purchase from LIFX.