LIFXReviews of lifx.com

Had the light beam for three days and the adapter died. Contacted lifx.com they told me a new adapter would be sent out two weeks later nothing, I contacted customer support again and they said it would be sent out early this week, just contacted them again and this still has not been done. So im now processing a refund for a light that I wanted to keep all because they cant be arsed to send out a replacement part. I’ve got my doubts the refund will go so smoothly either. "Tom Brennan" (Lifx's Customer Experience Representative) could do with a lesson in customer service, my "experience" taking to him was less than satisfying.

I have four Lifx bulbs in my home and recently had issues with one where the green LED in a bulb failed (making the light appear much more reddish in hue). Contacted Lifx for support and even though the bulb was purchased over four years ago (so well out of warranty), they immediately replied to say they would send me a replacement as a one-off! Great customer service!

Extremely poor service. Order was placed online and included information for location where delivery was meant for, and only due to a request was I notified my order was cancelled due to request for delivery declined. What?! I told the hotel where the order was being delivered to what date I was arriving and the company took that as a cancellation?!

Best smart lights products ever. I've tried a number of different smart light systems and I can say that the LIFX products are the best of what I've tried so far and totally worth the money. I got initially only two bulbs to try them out and then updating my entire home lights with LIFX. Just so good! My only comment would be that their app has a pretty bad UX and sometimes it doesn't even work :( but hopefully, they will fix it. If you have Apple Home and connect your light scenes there and avoid using the app on daily basis then it's all great.

i have two bulbs from lifx, i can now be lazy and control the lights from my phone. This is what i call reinventing the light bulb ! I will always recommend Lifx !

Professional, reliable, and fast support. Great user experience and products.