Cindy J.
Easy Peasy purchase
Easy Peasy purchase
Response from LifeStationJul 2, 2025
Thank you for the 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent

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2,864 approved reviews, newest moderated first
Cindy J.
Easy Peasy purchase
Response from LifeStationJul 2, 2025
Thank you for the 5-star review!
customer
Frankie was awesome. I can’t say more about how easy he made the whole process because I have talked to several companies and it is not been as pleasant as Frank was so I appreciate him. Thank you.
Response from LifeStationJul 2, 2025
Thank you so much for your kind words! We're thrilled to hear that Frankie made the process so easy and pleasant for you—especially after speaking with other companies. We truly appreciate your feedback and will be sure to pass along your appreciation to Frankie. Thank you for choosing LifeStation!
Richard and Barbara F.
Your representative was very patient and helpful. Took time to explain everything. It is important for the elderly. Thanks
Response from LifeStationJul 1, 2025
Thank you for your kind feedback! We’re so glad to hear that our representative took the time to explain everything clearly. Providing patient and helpful support is especially important to us, and we’re honored to assist you.
Evelyn
customer service knowledgeable,courteous,attentive & extremely informative, listening well and taking time to explain clearly in detail also with completion of form. so far would recommend this company. have not received equipment or tried out but would be willing to re-submit a review at that time. again, impressed with information received (6-26-25)
Response from LifeStationJun 30, 2025
Thank you so much for your thoughtful feedback! We're happy to hear that our customer service team was knowledgeable, courteous, attentive, and took the time to explain everything clearly — including assisting with the form. Your willingness to recommend us, even before receiving the equipment, truly means a lot. We look forward to hearing your follow-up review once you’ve had a chance to try everything out!
customer
Marie was so sweet and helpful
Response from LifeStationJun 30, 2025
Thank you for taking the time to leave a 5-star review!
customerBETH D.
EASY TO TALK TO
Response from LifeStationJun 30, 2025
Thank you for the 5-star review!
customer
I didn't get the name of the First Lady I spoke to but both she and Justin had excellent customer service
Response from LifeStationJun 30, 2025
Thank you for your kind words! We're thrilled to hear that both the first representative you spoke with and Justin provided excellent customer service. We'll be sure to share your feedback with the team — it means a lot to us!
Vince C.
The gentleman I spoke with regarding the Life Station system was very well informed and completely knowledgable in his product. I was somewhat hesitant when I called and felt somewhat reassured after our conversation. The proof is in the pudding, have to wait for arrival of product.
Response from LifeStationJun 30, 2025
Thank you for sharing your experience! We're so glad to hear that our representative was well-informed and able to reassure you during the call. We understand your hesitations, and we’re confident the product will meet your expectations once it arrives.