customer
Sofar,sogood
Sofar,sogood
Response from LifeStationJul 9, 2025
Thank you for the 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
customer
Sofar,sogood
Response from LifeStationJul 9, 2025
Thank you for the 5-star review!
Judith P.
Tried to cancel and it already took money from my bank. More than I thought
Response from LifeStationJul 10, 2025
Thank you for your feedback. We're sorry to hear about the frustration you experienced. Thank you for the opportunity to speak with you and we're glad you’ve decided to continue with the service. If you have any further questions about your account we're always here to help. Your satisfaction is important to us.
LeeElla W.
Asia was very helpful. She was very informative and got me the plan that best suited my situation.
Response from LifeStationJul 9, 2025
We're so glad to hear that Asia was helpful and informative, and that she was able to find the plan that best fit your needs. We'll be sure to share your feedback with her! Thank you for the 5-star review!
Ann M.
great help from Thomas
Response from LifeStationJul 9, 2025
Thank you for taking the time to leave a review. We're happy to have Thomas on the team.
Melanie F.
Thomas Dolan the rep explained everything well and was very professional and caring.
Response from LifeStationJul 9, 2025
Thank you for your feedback! We're pleased to hear that Thomas provided a clear, professional, and caring experience. We'll make sure he knows how much you appreciated his support!
Nicole
Amira was nice and provided all the info needed. Abdul was very helpful as well.
Response from LifeStationJul 9, 2025
Thank you for your kind feedback! We're happy to hear that Amira and Abdul were helpful and provided all the information you needed. We appreciate you taking the time to share your experience!
Linda S W.
i can't speak to the equipment or experience with it since I don't have it yet. However, I can speak to the person who set me up for the equipment. Sherry was very knowledgeable and expeditiously answered all my questions and concerns. My only concern is that even though my insurance company pays for the equipment, I feel it is still pricey for someone on a fixed and limited income. I'm sure like most things, car, health, life and home insurance, it is probably comparable and competitive with others.
Response from LifeStationJul 9, 2025
Thank you for sharing your experience! We’re so glad to hear that Sherry was knowledgeable and responsive in addressing all your questions and concerns. We understand your thoughts regarding the cost, especially when on a fixed income, and we truly appreciate your honest feedback. If you have any questions once you receive the equipment, we’re here to help every step of the way.
Tracy S.
Sherry was courteous and very helpful in explaining the products
Response from LifeStationJul 9, 2025
Thank you for your feedback! We're happy to hear that Sherry was courteous and helpful in explaining everything clearly. We appreciate you taking the time to share your experience!