LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

Lorraine C.
Aug 4, 2025
Impressed with product and representative.
My Experience was a very pleasant one. My representative Kavon Yates was very knowledgeable encouraging any questions and answering in such a pleasant and professional way, making sure my needs would be met.
Response from LifeStationAug 4, 2025
We're thrilled to hear that Kavon provided such knowledgeable and professional support. It's great to know he made you feel comfortable asking questions and ensured your needs were met. We'll be sure to pass along your kind words! Thank you for the 5-stars
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Timothy P.
Aug 2, 2025
Good person on phone very clear and…
Good person on phone very clear and understanding
Response from LifeStationAug 4, 2025
Thank you for taking the time to leave a review. If there is anything we can do to earn that 5th star, let us know!
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customer
Aug 2, 2025
Initially Frankie was great
Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything well. I didn’t complete the process with him because I needed to talk to my sister first. When I called back I got Christina who was horrible. She talked too fast and never paused long enough for me to ask questions. I had to interrupt her to ask a question. One time she got snippy and said “well I was about to tell you that when you interrupted me”. I almost hung up. But because of Frankie I finished. She was terrible.
Response from LifeStationAug 4, 2025
Thank you for your honest feedback. We're so glad to hear that Frankie provided clear, thoughtful support and helped make your experience a positive one. We’re truly sorry to hear about your experience with Christina—that’s not the level of service we aim to provide. Your concerns will be shared with the appropriate team so we can ensure a more respectful and patient approach moving forward. We appreciate you giving us the opportunity to complete the process, and we’re grateful for your trust.
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Dave C.
Aug 2, 2025
The representative was very…
The representative was very knowledgeable and understanding to what we needed this device for.
Response from LifeStationAug 4, 2025
Thank you for your feedback and the 5-stars! We're glad to hear the representative was both knowledgeable and understanding of your needs. We're committed to providing the right solutions for every customer.
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Patricia F.
Aug 2, 2025
Medical Alert
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very professionally and respectfully.
Response from LifeStationAug 4, 2025
Thank you for the 5-star review! We're happy to hear that our representative was knowledgeable and handled your concerns with professionalism and respect. We're always here to support you!
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Jerry L.
Aug 2, 2025
I was told after my purchase that my…
I was told after my purchase that my cost was 48.25 per month but had been told previously that it would be 27.00. Also a friend has spectrum land line but I was told that the reason my cost went up is because spectrum wouldn't pair with your services. And couldn't get a refund even after I asked 5 minutes later until I received the unit and then returned it
Response from LifeStationAug 5, 2025
Thank you for taking the time to share your experience. We’re sorry to hear about the confusion regarding the pricing and phone line compatibility. Our goal is always to provide clear information upfront, and we regret that this wasn’t your experience. Thank you for discussing your issue with us, your feedback is valuable and helps us improve.
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customer
Aug 1, 2025
All my questions and concerns where…
All my questions and concerns where answered in a professional matter. Thanks.
Response from LifeStationAug 4, 2025
Thank you for your feedback! We're glad to hear that all your questions and concerns were addressed professionally. If you need anything else, we're always here to help!
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customerEleanor
Aug 1, 2025
Sherry my contact person A-1
Sherry my contact person A-1
Response from LifeStationAug 1, 2025
Thank you for taking the time to leave a review. We agree, Sherry is and A-1 agent. We'll be sure to pass your feedback along.
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