LifeStationReviews of lifestation.com

Luckily we haven't had to use the machine, but it's comforting to know that help is only a push away.

My mother has had to use Life Station multiple times due to falling episodes and Life Station has been perfect in their response and getting her medical help right away. Very worthwhile service for any elderly individual living on their own. A true life savior.

We have had occasion to use LifeStation several times in just the roughly 17 months we have had it. It saves time, leaves your hands free to attend to the patient & it is just one push of a button. My only complaint is that there is no way to turn it down. I realize it has to be loud so it can be heard thru out the house, no matter where you are, but it is sometimes so loud that you cannot understand what the "responder" is saying! If there is someone in the household with multiple medical issues (as there is in ours), I can't imagine being without LifeStation!

Unfortunately, it seems I fall from time to time. However, LifeStation gives me the confidence that someone will quickly respond if I get in trouble while alone. LifeStation has already come to my rescue in a critical situation.

Very fast to reply to call.

They are always prompt in answering the calls, very professional and very personable. Can't imagine there could be a better company for this purpose. I would recommend them to everyone in need of assistance so they can live alone. They have been wonderful to my Mother.

My first review... Rather than listening to me say. "I am having trouble acquiring a signal and drove all over Portland with the device until the battery was low, the customer service person heard, "I am having a battery issue," since she heard the word BATTERY. I reiterated that it was a signal issue and she went off and found that T-mobile was having an issue. This is one of several poor experiences with your device and support and I will be looking elsewhere for another alert system. Update: Lifestation reached out to me to rectify their customer service issues and I have high praise for the person I spoke with… she was truly an ambassador of customer service. Not only did they apologize for my experience, they credited my account and offered me a discount on a new device that sounds as if it will better meet my needs. I am awaiting the new device and was pleased with their response to my discontent. I am pleasantly surprised by their response and will take my issues higher up should I ever have difficulty with their service again, since they appear to be committed to making their customers happy.

This life station has been a godsend in many ways. I know my mom can rely on this device to come to her rescue when she has an emergency, It gives me and my siblings a sense of safety for my mom. We can rest knowing she has someone just a push away.