Peggy
Easy to use and operators are very …
Easy to use and operators are very patient.
Response from LifeStationJun 8, 2017
Thanks Peggy, our operators are always here to help if you need to push your button.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
Peggy
Easy to use and operators are very patient.
Response from LifeStationJun 8, 2017
Thanks Peggy, our operators are always here to help if you need to push your button.
Harvey
seems to be fine, no problems and good response
Response from LifeStationJun 8, 2017
Thank you for taking the time to write a review, Harvey. We are very proud of our fast response time.
Teresa
Great service. Gives me peace of mind.
Response from LifeStationJun 6, 2017
Teresa, help is always just a click away should you need assistance. Thank you for taking the time to write a review.
VIRGINIA M J.
Having trouble putting the Lanyard through the Charger to charge properly. battery light is red Cellular Light is amber Can you tell me how this can be fixed.
Response from LifeStationJun 8, 2017
Thank you, Virginia for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continued, monitoring of service.
Susan C.
We had Lifestation installed at both my parents and my husband's mother's home. Both have used the service in an emergency. Lifestation personnel was very helpful. We like the fact that someone stays on the phone with them while another person is arranging help. We have peace of mind knowing they can get help quickly in an emergency. It is also very reasonably priced compared to similar services.
Response from LifeStationMay 9, 2017
Thank you Susan, for the review. We are glad that the LifeStation system was able to help your family during an emergency and get them help quickly.
Chauncy
LifeStation is one of the least expensive, feature-packed, eldercare systems available. My first experience began with my mother's need to live independently; yet, with the peace of mind that should something happen, she would have a full-service response to her medical emergency. That experience led me to recommend this system to a close friend who also developed a similar need. He, too, is thoroughly sold on this solution until such time as he moves to an assisted-living facility. Dollar for dollar, there is no other system that offers immediate assistance from a team of on-call responders ready to send help at the push of a button. You can pay more for the same service... or less for fewer benefits (ie. outsourced answering services; cell phones alone; home phone devices that direct dial relatives); but LifeStation Rocks!!!
Response from LifeStationMay 8, 2017
Thank you for taking the time to write a review, Chauncy. You’re right, we’re committed to providing our customers with the best care possible for a fair price. The LifeStation system is a great service for those who want to live independently in their own homes, but also have the peace of mind that should they have an emergency they can always get help.
Peggy S.
Well, I no longer needed this device for my Mother, cancelled it and I am still getting charged for it. She is deceased, had to clear her home so I was unable to get the device returned it 10 days as stipulated. I cannot get an answer if I will be reimbursed or not. So no...I will never work with this company again.
Response from LifeStationMay 11, 2017
Thank you, Peggy for your feedback. We are glad we were able to speak with you and had a chance to address your concern.
Staci M.
Constant billing and service issues also cancelling is next to Impossible they just want to keep billing endlessly
Response from LifeStationMay 8, 2017
Thank you Staci for your feedback. We have tried to get in touch with you but, unfortunately, our attempts have been unsuccessful. In order to cancel service, you must return the unit to us. Please reach out to me so that I can assist you with your concerns. Call 1800-998-2400. We are open 24-7. Sincerely, James Customer Service Supervisor