LifeStationReviews of lifestation.com

Mom (93) just renewed her subscription to Lifestation for a second year. She had a "bobble" or two (opening a new jar of pickles!) last year. The local EMS called her almost immediately to check on her. After that incident, I'm REALLY thankful to have the Lifestation system because it gives ME peace of mind. The equipment is easy to connect, the service agents are very helpful, the response time is great and you can really hear the CS rep or EMS ALL OVER mom's house! We live in PA and, prior to COVID-19, the deciding factor for us was having two service hubs in different states - with one in NJ -VERY SMART IDEA!!

I have not had to use mine as of yet. I am going to have a shoulder surgery next month. Maybe I will need it then. I had one with my late husband and we were really happy that we had it.

The best decision I ever made for my parents safety!! I would recommend this for anyone with elderly parents or family.

The two times my mother-in-law Marilyn had fallen in our home this last year, neither time did the "fall detection" send a signal that resulted in your company responding to her. Fortunately, I was there both times to lift her off the floor. In that same time frame, there has been about three "false" responses to her from your company where she did not have a fall. At those times, she believes she had not accidently hit or knocked against the necklace device that would "set it off". She still wears the device so that she has a button to press if she needs help when my wife and I are not present, but she has no confidence in the "fall detection" feature of the device.

Saved my mom's life, seriously. The night after I bought this for my mom, she fell and couldn't get up. She pressed the button and the ambulance came and took her to the ER. Her blood pressure was 50/30 and the doctor said she would have died if she hadn't been brought in as soon as she was. She has made a full recovery and I am so grateful that she was able to get the help she needed.

DO NOT USE THIS COMPANY!!! After my mother died I called to cancel service and request a refund because I had prepaid for a year in advance. They said no refund until I return all of the equipment, which I did at my own expense. Instead of a refund they charged my credit card $90.00. When I called for an explanation of the $90.00 charge, the first response was it was a prorated billing up to the time I returned the equipment. When I explained that I paid in advance, the response changed to, I did not return all of the equipment. Which I know is false because I packed up the return box myself. John Reuber

This device works well. The people I speak to on the phone are quite knowledgeable,friendly and polite.

Always a prompt reply. An error on my part