customer
Telephone representative was…
Telephone representative was responsive, knowledgeable, explaining the features.
Response from LifeStationOct 15, 2024
Thank you for taking the time to leave a 5-star review.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
customer
Telephone representative was responsive, knowledgeable, explaining the features.
Response from LifeStationOct 15, 2024
Thank you for taking the time to leave a 5-star review.
Eddie
Good experience
Response from LifeStationOct 14, 2024
Thank you for the 5-star review.
customer
I got this for my gramm. Now I have peace of mind when she’s home alone
Response from LifeStationOct 14, 2024
Thank you so much for your 5-star review! We're thrilled to hear that our product has given you peace of mind, especially when it comes to your Gramm's safety and well-being. It's so important to feel secure knowing your loved ones are safe at home.
customer
Justin, who placed my order was very friendly, pleasant, and professional. Answered all my questions.
Response from LifeStationOct 14, 2024
We're proud to have Justin on our team, and your review reinforces his invaluable contribution. Thank you for recognizing his efforts!
Pamela H.
Frankie did. He was very pleasant and friendly. He explained everything I had a question about. He was a very nice gentleman.
Response from LifeStationOct 11, 2024
We're proud to have Frankie on our team, and your review reinforces their invaluable contribution. Thank you for recognizing his efforts!
Nancy S.
Recommend by AT&T Aetna. Very happy with the experience. Forgot the name of representative, but was very nice. Explained every detail. Made it easy for a non-gadget 78 year old! I look forward to receiving my bracelet.
Response from LifeStationOct 11, 2024
Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and that our representative made everything easy to understand. We’re excited for you to receive your bracelet and are always here if you need anything else!
Pamela D.
Sherry was wonderful to work with. She answered my questions and helped make the decision easy.
Response from LifeStationOct 11, 2024
We appreciate your fantastic review! Sherry is thrilled to know her efforts made a difference. Thanks for recognizing her hard work!
Lisa H.
I disliked the fact that the pricing seemed contrived. She asked me what I had already been told and said great, that’s what we’ll do. Seemed like I could have quotes any price and it makes me wonder if I’m truly getting a good deal. This will work for now but I will continue to look around.
Response from LifeStationOct 11, 2024
Thank you for sharing your feedback with us. I apologize if there was any confusion regarding the pricing of your package. Our intention in confirming what you had been told by the previous agent was to ensure consistency and transparency. We aim to offer the best rates possible, and I'm glad you were able to take advantage of the discounted rate through Aetna.