customer
Easy purchase experience.
Easy purchase experience.
Response from LifeStationOct 18, 2024
Thank you for the review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent

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Excellent

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Great
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Great
2,864 approved reviews, newest moderated first
customer
Easy purchase experience.
Response from LifeStationOct 18, 2024
Thank you for the review!
LARRY B.
professional help
Response from LifeStationOct 18, 2024
Thank you for the 5-star review!
Kerri N.
Sherry was very wee ry helpful and understanding and professional she listened to my concerns and needs.
Response from LifeStationOct 18, 2024
Thank you for the stellar review! Sherry will be over the moon to know her efforts made a difference. We appreciate your feedback!
Marcia L.
Good service
Response from LifeStationOct 17, 2024
Thank you for the 5-star review.
Missy from M.
Frankie was very informative. I felt he had a genuine interest in my mom’s health and situation and recommended all options that met our needs. He was not pushy or focused on “hard selling me” or scaring me into a decision. He presented the choices and helped me make an informed decision on which device to order. He had a calm and caring demeanor and you could really tell he believed in the product as well as the company. My overall experience was great and at a time I really needed things to go smoothly. Thank you so much Frankie !
Response from LifeStationOct 17, 2024
Thank you so much for your glowing 5-star review and kind words about Frankie! We’re delighted to hear that he was able to provide the guidance and care you needed during such an important time for your mom’s health. We truly strive to create a calm, pressure-free environment where our customers can feel supported in making the best decisions, and it's wonderful to know that Frankie exemplified this.
William S.
Talking on the telephone was very helpful and easy
Response from LifeStationOct 17, 2024
Thank you for taking the time to leave a review!
customer
My name is Paul. I placed the order for my friend Ken. Maria was our service person & she told me there wouldn't be trouble transferring it to his account. But today we tried to activate it, and it was one disaster after another. And most of the customer service representatives we spoke to were hard for us to understand because of their accents.
Response from LifeStationOct 17, 2024
Thank you for your review and for sharing your experience. I’m truly sorry to hear about the difficulties you and Ken faced during the activation process. It’s disappointing that what should have been a simple transfer turned into a frustrating situation, and I sincerely apologize for the inconvenience. We’ve already spoken with you regarding this issue, but unfortunately, we’ve been unable to reach Ken to gather the necessary information to complete the account transfer. Please have Ken call at his earliest convenience to proceed with updates.
customer
Mr. Dolan was polite. He answered all my questions with patience.
Response from LifeStationOct 17, 2024
Thank you for acknowledging Dolan and for the a 5-star review!