LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
L B.
Customer Service was excellent. Answered every question and gave many examples to help with decision. Waiting on device to be delivered.
Response from LifeStationDec 6, 2024
Thank you so much for your kind review! We're thrilled to hear that you had an excellent experience with our customer service team. It’s great to know that we could answer all your questions and provide helpful examples to guide your decision.
Sheryl
Super helpful explained everything and gave options
Response from LifeStationDec 5, 2024
Thank you for your 5-star review! We're so glad to hear that you found our team super helpful and that we could provide clear explanations and options.
customner
I was able to speak with your patient, courteous, knowledgeable agent Frankie who listened to my concerns and answered all my questions. He explained equipment, services, and costs clearly.
Response from LifeStationDec 5, 2024
Thank you for sharing such a wonderful review! We’re thrilled to hear that Frankie provided you with the patient, courteous, and knowledgeable service you deserve. It’s great to know he was able to address your concerns and clearly explain everything. Your feedback means a lot to us, and we’ll be sure to share your kind words with Frankie.
Denna
Sherry was. Very patient and helpful. She did not pressure to make a sale, but was thorough in explaining everything. Which gave me the details I needed to give my mother so she could which device she wanted.
Response from LifeStationDec 4, 2024
Thank you for your 5-star review! We’re so glad Sherry was able to assist you with patience and helpful information. We appreciate you sharing your experience and are happy we could help you find the right solution for your mother.
Kermit E A.
Yes, I purchased a medical device from you. Got it yesterday, 12/3/24 charged it, tested it, called cust. service, updated my contact list. So far, so good.
Response from LifeStationDec 4, 2024
Thank you for taking the time to leave us a 5-star review! We're here for you anytime.
customer
Everything went very smoothly from the initial text messages to connecting me with a live service representative, I received very clear and concise information. She was courteous, kind, very helpful, knowledgeable, and confident. I don’t recall her name.
Response from LifeStationDec 4, 2024
Thank you for your wonderful 5-star review! We’re so glad to hear that your experience was smooth and that you received clear, helpful information. While we’re not sure who assisted you, we’ll be sure to pass along your kind words to the team.
Robin C.
The agent was extremely friendly, knowledgeable, easy to understand.
Response from LifeStationDec 4, 2024
Thank you for your 5-star review! We're so glad you had a great experience!
Susan H.
Product knowledge, pleasantness.
Response from LifeStationDec 4, 2024
Thank you for your wonderful review! We’re thrilled to hear you appreciated our product knowledge and pleasant service. Your kind words mean a lot to us!