Wendy
I ordered it on 12/02/2024 and the lady…
Edit: Wow! They called me right back after I wrote the review and are overnighting the device! I’m sincerely impressed! Thank you so Much!! Guess there was a glitch in the system. 😊 I ordered it on 12/02/2024 and the lady said it would arrive within 7 days and now they are just now processing payment and shipping on December 11th? Come one,,, do better! I sure hope this isn’t a precursor to how the service will be!! Now my Mom will be alone until it gets there because my Daughter has to leave back to California. And she was going to help set up and test it. I’m not happy.
Response from LifeStationDec 11, 2024
Thank you for sharing your feedback, and we truly apologize for the delay and any frustration this has caused. We understand how important it is for your order to arrive on time. After looking into the situation, we were able to address the issue with the payment and shipping process, and we've taken immediate action to ensure your equipment arrives as quickly as possible. We're grateful for your patience, and we're committed to providing you with a better experience moving forward. Please feel free to reach out if you need any further assistance.