Carole D.
Return Roadblocks
After I asked to cancel service and receive a refund, the necklace was still send to me. Despite repeated calls assuring me that the return label has been sent, I have not received it be email or regular mail. But I do get incessant calls asking why I haven't set up my service.
Response from LifeStationFeb 20, 2025
We sincerely apologize for the frustration you've experienced. It’s concerning to hear that you haven’t received your return label despite multiple follow-ups, and we understand how frustrating the repeated calls must be. Please know that another return label has been sent both electronically and via regular mail. If you haven’t seen the email yet, we kindly ask you to check your junk or spam folder, as it will come from [email protected].