LifeMDReviews of lifemd.com

Response from LifeMDMar 21, 2024

We are sorry to hear that you are having difficulty scheduling an earlier appointment. We want everyone to have a great experience using our service, and with that being said, we will have a member of staff reach out to you as soon as possible with a resolution. I do want to recommend keeping an eye on your Patient Portal to see if a sooner appointment time becomes available, as you do have the option to reschedule.

Response from LifeMDMar 21, 2024

We love to hear that you had an outstanding experience with Dr. Asunta Moduthgam. Thank you for taking the time to provide us as well as the community, with your feedback and for being a part of LifeMD!

Response from LifeMDMar 20, 2024

We are so sorry to hear you had a poor experience in ordering prescription refills. Customer satisfaction is of the utmost importance to us, and we would be more than happy to look into this issue for you as we understand how important it is to receive your prescription in a timely manner. If you can, we would appreciate it if you could supply us with your contact information safely through Trustpilot so we can locate your account with us and remedy this situation as soon as possible. We have sent you a request via Trustpilot.

Response from LifeMDMar 20, 2024

We are pleased to hear that you had a pleasant experience with your provider. Thank you for your positive feedback and for being a valued LifeMD client! If you need anything, please don’t hesitate to reach out in the future.

Response from LifeMDMar 20, 2024

Thank you so much for your positive feedback and for being the best part of LifeMD. We are so grateful for the opportunity to be a part of your weight loss journey and are so happy that we could help you!

Response from LifeMDMar 20, 2024

We are sorry to hear that there was some confusion regarding what was included in the membership. To provide you with a better understanding, our program works similarly to when you go to an in-person doctor's visit. You pay and consult with a doctor, and they may prescribe medication, which you then pick up from a pharmacy, paying either via insurance or out-of-pocket for the medication they prescribed. Our platform allows all of this to be done virtually and from the comfort of your home. With our platform, you get insurance coverage assistance for Branded GLP-1 medications, unlimited access to your provider, Quest and LabCorp labs, and 24/7 customer service access to ensure you have everything you need along your weight loss journey. We would be more than happy to discuss this further with you and clarify any concerns you may have. If you can, we would appreciate it if you could supply us with your contact information safely through Trustpilot so we can reach out to you. Thank you!

Response from LifeMDMar 20, 2024

We take great pride in providing our clientele with the best service we possibly can. We are so glad to hear that you had an excellent experience with us, and we want to thank you for taking the time to provide us with your feedback.

Response from LifeMDMar 19, 2024

We are pleased to hear that you had a pleasant experience with your provider, Brooke. Thank you for your positive feedback and for being a valued LifeMD client!