LifeMDReviews of lifemd.com

Response from LifeMDApr 4, 2024

We are sorry to hear there was a delay in your prior authorization request, which caused you to have a poor experience. Our goal is for everyone to have a great experience using our service, and with that being said, we reviewed your account, identified the issue, and were able to get it resolved for you. Again, we do apologize for this situation; we are glad we were able to remedy it. Thank you for being a valued LifeMD member!

Response from LifeMDApr 3, 2024

We are truly sorry to hear that you have experienced delays with our services. Customer satisfaction is of the utmost importance to us, and we would be more than happy to look into your account so we can resolve this issue promptly. We would appreciate it if you could supply us with your contact information safely through Trustpilot so we can identify the issue and reach out to you with a resolution. We have sent you a request via Trustpilot.

Response from LifeMDApr 3, 2024

Thank you, Djuan, for your fantastic feedback on our representative, Jennifer. We are always happy to hear that our representatives are doing a wonderful job assisting those who speak with them. Thank you for being a loyal LifeMD member!

Response from LifeMDApr 3, 2024

We are glad to hear Stephanie was able to assist you with your needs and rectify any issues you may have been experiencing. Thank you, Travis, for sharing your feedback with us and the community; it is greatly appreciated.

Response from LifeMDApr 2, 2024

We are very happy to hear that you had a great experience with us. Thank you so much for your positive feedback and for being the best part of LifeMD!

Response from LifeMDApr 1, 2024

Thank you, Jeffrey! Your positive feedback on Dejah is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the five-star customer service we strive to deliver.

Response from LifeMDApr 1, 2024

We are glad to hear Stephanie was able to assist you and put you at ease. Thank you, Tammy, for sharing your feedback with us and the community; it is greatly appreciated.

Response from LifeMDApr 1, 2024

We take great pride in providing our clientele with the best service we possibly can. We are so glad to hear that you had a great experience with us and that we were able to help rectify any issue you may have experienced. Thank you for taking the time to provide us with your feedback.