LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Roy R.
Extremely knowledgeable and friendly.
Response from LifeMDApr 18, 2024
Thank you for the positive feedback! It's our goal to provide knowledgeable and friendly service to ensure you have the best experience. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate you being a valued member of our LifeMD community.
Janey K.
Monca Webb was very attentive, informative and understanding of my needs. She directed me on usage of prescription and protentional side effects. Easy to contact and get answers. Love the options.
Response from LifeMDApr 18, 2024
It's wonderful to hear about your positive experience with Monca Webb and how she was able to guide you through the usage of your prescription, potential side effects, and provide you with the support you needed. Your health and satisfaction are our top priorities, and we're committed to providing you with the best care possible. If there's anything specific you'd like to discuss or if you need further clarification on any aspect of your treatment plan, don't hesitate to get in touch.
Jennifer H.
I have contacted this company via email and phone. I’m always put on hold and enter a call back number but nothing. I can’t log into the site to cancel my subscription because the site doesn’t recognize my email address yet I receive emails from them. They say they can’t find my account yet they can find my credit card number to charge it. Despite multiple efforts to retrieve my log in info and cancel directly with the company, no success. I had to block them with my credit card. I would never do business with this company again and strongly urge others to not do business. They have deceptive processes to discourage cancelling.
Response from LifeMDApr 18, 2024
We are truly sorry to hear about the difficulties you've encountered in trying to manage your subscription and communicate with our team; our goal is to maintain transparency and ease in all our processes, including subscription management. We would appreciate the opportunity to speak with you about where we fell short so we can rectify the situation moving forward; we are committed to making this right. If you could please supply us with your contact information safely through Trustpilot so we can locate your account with us, we would be more than happy to look into this further for you. We have sent you a request via Trustpilot.
Krystal
She was able to answer every question and worry I had and some that I hadn’t even thought about. She was very kind and patient and was even able to get me an earlier appointment than was available online.
Response from LifeMDApr 18, 2024
Thank you for sharing your positive feedback! We are so glad that the representative you spoke with was able to address not only your worries but also provide additional helpful information. That level of care and attention to detail is exactly what we strive for. Securing an earlier appointment is fantastic news as well; we understand how eager patients are to get started. Your kind words mean a lot to us, and we are honored to be a part of your health and wellness journey. Please remember that we're here to support you every step of the way. Never hesitate to reach out with any further questions, concerns, or feedback.
wesley R.
Really a great experience. Doctor Asunta was very thorough and professional. I'm happy to be on this journey with them coaching me.
Response from LifeMDApr 18, 2024
Thank you for your positive feedback about Dr. Asunta. We're thrilled to hear that she was thorough and professional during your consultation; our medical team strives to provide the highest quality of care to all our patients. If you ever have any questions or concerns or need a little extra encouragement, please don't hesitate to reach out.
James P.
Very patient and answered all my questions. I was dead in the water until she fixed me up.
Response from LifeMDApr 17, 2024
We are always happy to help! We are glad to hear that you had a great experience and look forward to assisting you in the future. Thank you for your excellent feedback.
Shelley T.
The LifeMD APRNs are always so helpful, understanding and a joy to speak with. So far I have lost 30 lbs on their weight management program and have 20 more to go. With their help, I know I can do it.
Response from LifeMDApr 17, 2024
We are glad to hear that you are achieving your goals and that we could be a part of your journey. We're here to help you see those changes and celebrate every win with you. Thank you for being a part of the LifeMD family; if you need anything, please don't hesitate to reach out!
Kay
I was happy that my nurse practitioner had actual personal experience with the drug and was able to tell me what her experience was like on it. That helped me with any concerns I might have had and so now I am looking forward to getting on this and losing 40 lbs!
Response from LifeMDApr 17, 2024
We are so grateful for your feedback on your provider and for the opportunity to be a part of your weight loss journey; we are here to support you the entire way! If you need anything, please don't hesitate to reach out. Thank you for being a valued member of LifeMD!