LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Xiomara B.
She was efficient and very pleasant. Made my call flow well and fast
Response from LifeMDApr 16, 2024
We are happy to help. Thank you so much for your positive feedback and for being the best part of LifeMD!
Tara D.
Total Dissatisfaction on my 3rd month in the program it took 6 weeks to get medication but they took my payment when the order was placed. The order was delayed due to a "glitch" in their system despite several attempts I made to get my medication and to notify them that it wasn't shipped. Not to mention the lack of communication and follow up by their staff. I am totally dissatisfied and when my initial 6 months is over I will not be continuing. The lack of accountability they've taken is ridiculous!
Response from LifeMDApr 16, 2024
I am sorry to hear there was a delay in shipping your prescription. We will look into this issue for you as we understand how important it is to receive your prescription in a timely manner and are committed to making this right. We would appreciate it if you could supply us with your contact information safely through Trustpilot so we can locate your account with us. We have sent you a request via Trustpilot.
Kellye B.
She was very nice and helpful
Response from LifeMDApr 15, 2024
We are thrilled to hear that you had a five-star experience and are grateful for your feedback. Please let us know if you need anything in the future. Thank you!
Lance B.
There was a little bit of a misunderstanding with what I was purchasing when I made a weight loss injection purchase on the site. I called and Lisa made it very clear what the process was and what I was purchasing. It's very straightforward and very helpful
Response from LifeMDApr 15, 2024
We are glad to hear Lisa was able to assist you with your needs and provide clarity regarding the details of your membership. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
KAT
LifeMD and everyone that I’ve worked with have been amazing, kind and helpful. Every time I call or message them they have gotten back quickly and with the information I needed. I truly appreciate the help they’ve given me and would recommend them to anyone who needs help. Thank you
Response from LifeMDApr 15, 2024
We take great pride in providing our clientele with the best service we possibly can. We are so glad to hear that you've had an excellent experience with us, and we want to thank you for being a valued member of LifeMD. We are here for you every step of the way!
Barbara D G.
LifeMD has been an awesome experience and support to me in my weight loss journey. I look forward to our continued relationship on my way to better health and wellness.
Response from LifeMDApr 15, 2024
We are thrilled to hear your feedback. It's great to hear that you've had a great experience and that you're feeling supported every step of the way. We're here to help you see those changes and celebrate every win with you. If you need anything, please don't hesitate to reach out!
Tim S.
I had looked into several other online programs. From the very start, they walked me through the process. From enrollment to setting up visits and during the visit the staff was very professional. Cost wise were by far the best out there.
Response from LifeMDApr 15, 2024
We want to thank you for choosing LifeMD! Great customer service is of the utmost importance to us, and we are dedicated to providing that to our clients as well as potential clients. We are glad to hear that you had a great experience and look forward to assisting you in the future. Thank you for your wonderful feedback.
Tamyrah T.
Customer service was great and I understood everything.
Response from LifeMDApr 12, 2024
We value your feedback and are very appreciative that you took the time to let us know you had a pleasant experience. Thank you for being a valued LifeMD member! Please don’t hesitate to reach out if you need anything