JD
Skip Did the pre-paid to save to get drained of bank account
Skip Did the pre-paid to save, have 30 money back but ur first appointment is at 30 days so you can not get cash back before u start, orders dont get process by MEDICAL people, dont get sent to vendor and vendor can not keep supply (thats what they say = growing pains) product.... 4 months lost 4 lb and tons of pain as u run out and it wears off then have to start all over and it messes with u body....or it is just junk ur shooing in IDK. Get 1 out of 5 calls / IM's returned and then they say sorry were working on it and no your not getting any refunds even though this is Life MD issue not yours. By the way $300 for 4 month of appoints that I only got 1 PLUS $100 in med the first month then jumps to $270 the next month classic bait and switch scam. They run East cose time so people like me in west coast have less in a day to call so I have to take time offi work to make calls that next to never happen. 4 calls in 2 day to cancel... only cancel by phone but easy to take cash online and with app in seconds.. update someone was go call me. To fix it and again crickets no help no fix no nothing
Response from LifeMDAug 5, 2024
We sincerely apologize for the numerous issues you've encountered with our service. Thank you for bringing these issues to our attention, as they help us improve our service for all members. Please know that we're expanding our support team and extending hours to better serve all time zones. We hear your concerns about the perceived bait and switch with the pricing. We aim to be transparent with our clients, especially regarding pricing, as cost is usually one of the key factors when clients make the decision on treatment. For compound prescriptions, the price can vary depending on dosage and medication. If your dosage has increased, you will be receiving more medication, which could explain the price difference. Dosage adjustments are a crucial part of your tailored treatment plan, allowing you to maximize the weight loss results from taking GLP-1 medication. Please know that you do have the option to cancel within your patient portal; we apologize if this was miscommunicated to you. We are truly sorry to hear your experience in using our services was poor; what you have explained falls below our standards of service. We are committed to making this right. Someone from our staff will contact you to further discuss these issues and offer a resolution moving forward. Thank you again for bringing these issues to our attention, we will reach out shortly.