LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
customer
Prescription comes in a timely manner.
Response from LifeMDAug 2, 2024
Thank you for sharing your positive experience! We're glad to hear that your prescription is arriving on time. If you have any other feedback or need further assistance, please let us know. We are here for you every step of the way!
customer
Support was available whenever I needed it. The app is very easy to use.
Response from LifeMDAug 2, 2024
We're delighted to hear about your positive experience with our support and the app's user-friendliness! Your feedback is invaluable to us. We continuously strive to provide excellent service and an intuitive platform for all our patients. If you ever need assistance or have suggestions for further improvements, please don't hesitate to reach out. We're here to ensure you have the best possible experience with our services.
Roberta B.
Starting up with LifeMD has been easy and I’m looking forward working with Kathleen!
Response from LifeMDAug 2, 2024
That's wonderful to hear! We're excited to support you on your journey with LifeMD. If you have any questions or need assistance, feel free to reach out through the patient portal.
customer
Excellent help
Response from LifeMDAug 1, 2024
We are happy to help! Thank you so much for your positive feedback and for being the best part of LifeMD!
customer
Very easy process. Easy to talk with someone when you need to also.
Response from LifeMDAug 1, 2024
We are delighted to hear that you found our process very easy and that you were able to communicate with someone when needed. Your positive feedback is valuable to us. We strive to maintain this level of accessibility and ease of use for all our patients. If you ever need assistance or have any questions in the future, please don't hesitate to reach out through this messaging room. Our team is always here to support you and ensure your experience remains smooth and efficient.
LeeAnne D.
The customer service agent went above and beyond. I began the call, expecting to cancel. She completely changed my mind. I believe her name was Melody.
Response from LifeMDAug 1, 2024
It's wonderful to hear that you had such a positive experience with our customer service agent. We're thrilled that Melody was able to assist you and change your mind about canceling. If there's anything else you need or any further assistance required, please don't hesitate to reach out.
Juan D.
Getting started with LifeMD was easy, filling out a few questions and using the app is simple also. They are very responsive to any questions you have and setting up appointments is a simple process. When I had trouble getting my prescription through insurance they gave me an alternative that I was able to start with until my Healthcare provider approved me, so I didn't have to wait for another couple of months to begin my journey. I am very happy about using LifeMD and would recommend it others.
Response from LifeMDAug 1, 2024
Thank you for sharing your positive experience with LifeMD! We're thrilled to hear that you found the onboarding process easy and that our team was responsive to your needs. It's great to know that the alternative medication option allowed you to start your journey without delay. Your recommendation means a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out.
Kate
Great service very attentive and care about my wellbeing. Good service and clear understanding of process.
Response from LifeMDAug 1, 2024
Thank you for your kind words! We're delighted to hear that you're satisfied with our service and that the process has been clear for you. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way.