LifeMDReviews of lifemd.com

I find the website and the info to be very confusing and definitely not user friendly. It's hit and miss for me if it works. There's not an easy way to communicate. My prescription ran out and they wouldn't renew if without talking to one of their medical people--which will take another week and a half (without meds, mind you). And the customer service folks weren't very friendly or helpful. I'm not impressed with LifeMD's system at all.

Stephanie was great. She was professional and competent. Answered all of my questions and help me make a decision to give this a try.

Jessica Staci was super helpful! She explained everything in full detail even if it meant repeating herself. She was super patient and kind and I am so glad I had her help to set myself up for future success in my weight loss journey!

It was my first call, and I received the answers that I needed. As long as my insurance company will pay for my medication, I will continue to work with LifeMD to achieve my weight loss goals.

Very easy to get an appointment. Website is very user friendly. Doctors are very nice and listen not just rush you through the appointment.

Franchesca, me brindó un excelente servicio

I’ve been double billed before. They have even billed for meds when I DIDN’T actually place the order. When I called to complain they ignored all messages until, for the first time in two years, they rushed the fraudulent order to go out within 18 hours of the “order” so they can say “it shipped so there’s nothing we can do”. Utter Bullshit. You can shear a sheep over and over but you tried to skin me and that level of greed and disrespect is why I will never use them again

Trying to reach anyone through chat is a zero. So much for their 24 hour chat response. I know I misunderstood The whole process and paid for a subscription thinking it covered everything, but when I try to see if I can get a refund it takes days before I get a response. Good luck getting any response from them if you mess up like I did.