LifeMDReviews of lifemd.com

For the 3rd time I tried to refill my prescription and they have completely blocked me. My insurance paid for the Wegovy. I had to fight with customer service about that. My profile said self pay. It was a constant battle.

She was informative and kind.

The worst service ever. Hard to contact and no one answers messages. P

Called and was on a hold waiting for an operator. Was given the option to get a call back. Did not receive a call back all day. I also sent an email into support and still have not received a call back. I was sent the incorrect dosage. Had requested a lower dosage and got confirmation that a lower dosage was being sent. I received a hight dosage instead of what was requested

I had a great experience with LifeMD for my Wegovy order. The entire process was fast, easy, and very straightforward from start to finish. Everything moved quickly, and communication was clear throughout the process. I appreciated how simple they made getting started. Definitely a smooth experience overall.

Enrolled 48 hours ago and charged $447 for the 6-month Weight Management Program. Since then: - Patient portal stuck at "Provider Review" complete - Cannot book first video appointment - Multiple in-app messages: no response - Multiple phone calls: no response I'm a paying customer trying to start a time-sensitive treatment. 48 hours of silence is unacceptable. Please contact me through the messaging system in my LifeMD account to schedule my appointment and resolve the pending status.

My problem was identified, corrected and new shipment getting delivered today. Please fix your app to prevent it from sending constant messages that inform you need to schedule consult, when you already have one schedule.its confusing and annoying, especially when you are referred right back to the app. Thanks

Very poor experience with LifeMD. Canceling the service was unnecessarily difficult and frustrating. Despite multiple attempts through their portal, email, and phone, I was unable to get timely assistance or confirmation that my subscription was canceled. Customer service was essentially nonexistent—No responses, no follow-through, and no accountability. It felt like they made it intentionally hard to cancel while continuing to charge my account. I would strongly caution others to be careful before signing up, as it’s easy to get charged but very difficult to stop. The $335.25 they charged my account is gone.