LifeMDReviews of lifemd.com

4.24,177 reviews
Doctors & Surgeons

LifeMD

About LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lifemd.com
Website: lifemd.com
Category: Doctors & Surgeons
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeMD reviews

4,177 approved reviews, newest moderated first

Mark M.
Sep 18, 2026
Misleading service
All of LifeMD’s information online leads you to believe you’ll be paying $99 per month for your weight loss medication, but that just pays for LifeMD’s “consultant”, and for them to write a prescription, you will pay an additional $150 per month for the actual medication.
Response from LifeMDSep 18, 2026
We appreciate you sharing your experience and concerns regarding the separate costs for our consultation service and the medication. We understand how important clarity on pricing is and are always working to improve our communications. Your feedback is valuable. LifeMD
Natalie H.
Sep 11, 2026
Great response from medical personnel
Great response from medical personnel. Quick and easy to get an appointment without a wait.
Response from LifeMDSep 11, 2026
We're so pleased to hear about your positive experience with our medical personnel and that you found it easy to get an appointment without a wait. Thank you for your kind feedback! LifeMD
Carol P.
Sep 11, 2026
Life MD is incredible
Life MD is incredible! They have helped me lose 30 lbs. Love them!
Response from LifeMDSep 11, 2026
We are so happy to hear about your incredible success and that we could assist you on your journey! We truly appreciate your kind words. LifeMD
Ryan S.
Sep 10, 2026
Misleading info as to billing cycle
Misleading info as to billing cycle. Difficult to cancel. No cancelation button or tab on website.
Response from LifeMDSep 10, 2026
We appreciate you sharing your concerns about our billing and cancellation process. We are actively reviewing these areas to improve clarity and ease of use for everyone. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to rectify the situation. LifeMD
Christopher
Sep 9, 2026
Sorry I even had to use 1 star
Sorry I even had to use 1 star. DO NOT fall for this fine print/hidden charge scam. $39 ad and then $830 of charges within the first month. But they do apologize for the hidden fees and that they should be more up front. Find a reputable company...
Response from LifeMDSep 9, 2026
We sincerely regret that our pricing was not clearly communicated, leading to an unexpected experience. We are actively reviewing our processes to ensure complete transparency regarding all costs upfront. We appreciate you bringing this to our attention. LifeMD
Jennifer G.
Sep 8, 2026
Signed up
Signed up, charged before even seeing the full pricing detail - ok my fault user error so I went in to my online account and closed my account. Continued to receive a charge for an additional 8 months after canceling. Sent multiple emails to their customer/account service email, zero response. Called and they finally acknowledged I was being charged after my cancelation but could not provide me with a confirmation the account was now actively being cancelled and no additional charges would be made. Terrible customer service and shady business practices.
Response from LifeMDSep 8, 2026
We sincerely apologize for the incredibly frustrating experience you've described regarding your account and the continued charges after cancellation. We understand how concerning it is to face such difficulties and a lack of clear communication. We deeply regret any distress and inconvenience this situation has caused. Our records show a resolution was provided on September 8, 2026. If there are any further questions or concerns we're more than happy to assist. LifeMD
Seth R. E.
Sep 7, 2026
Complete and utter scam!
Complete and utter scam, they took my $80 and then didn’t show up for the appointment. I’ve gone to their alleged, “portal“ and sent no fewer than five different messages asking them when we are going to reschedule and I’ve had no response. At this point, I am charging back the $80 from my bank. I advise you to not do business with this company. UPDATE: Their response to this review is erroneous and dishonest, they it was, "Resolved" on 9/7, this is NOT TRUE! I have received no email, no message to reschedule and NO REFUND!
Response from LifeMDSep 8, 2026
We are truly sorry to hear about your experience and the frustration caused by the missed appointment and lack of response. We understand how upsetting it must be to not receive the service you paid for and to have your messages go unanswered. We are looking into this matter to understand what happened. Our records show a resolution was provided on September 7. 2026. If there are any further questions or concerns we're more than happy to assist. LifeMD
Henry P.
Sep 5, 2026
Terrible Company, Terrible Customer Service
I ordered Wegovy pills twice and they never worked. I cancelled my subscription and Life MD continued to pull money from my account. Now, they are dragging their feet to reimburse me over $1,200.00. This company is terrible.
Response from LifeMDSep 10, 2026
We are truly sorry to hear about your experience with the medication and the billing issues you've encountered. We are dedicated to providing the best customer service possible and would appreciate the opportunity to speak with you to see if there is anything further we can do to rectify this situation. A member of our staff will happily reach out to you to see how we can assist you further. LifeMD

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