LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Excellent
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Excellent
4,177 approved reviews, newest moderated first
customer
After a slow start in the process, LifeMD has been all that it promised. I have frequent check ins and my meds are right on time, if not early!
Response from LifeMDSep 3, 2024
Thank you for sharing your positive experience with LifeMD! We're thrilled to hear that you're satisfied with the frequent check-ins and timely medication deliveries. If you have any further questions or need assistance, feel free to reach out.
melindap
Cara was great, very informative and patient with me. Was a great experience and made me more confident that I made the right decision to finally do something about my weight issue.
Response from LifeMDSep 3, 2024
We are delighted to hear about your positive experience and the increased confidence you feel regarding your treatment plan. Clear communication is essential in healthcare, and we're committed to ensuring you feel informed and supported throughout your treatment journey. We appreciate you taking the time to share your experience. If there's anything else we can assist you with, please let us know.
Dana B.
Amazing customer service!
Response from LifeMDSep 3, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Stacy
Melody H- LSS Was kind and professional. I appreciate the call to confirm my cancellation and I want to thank her since working on a Sunday sucks.
Response from LifeMDSep 3, 2024
We are happy to hear your feedback regarding Melody! Your satisfaction is important to us, and we're always here to assist you. If you have any questions in the future or need any other assistance, please don't hesitate to reach out. We're committed to providing you with the best possible care and support.
customer
Personalized care and expedient service is such a great combination. Thank you for your continued support and commitment to my success.
Response from LifeMDSep 3, 2024
We're truly grateful for your kind words and appreciation. It's our mission to provide personalized care and efficient service to all our patients. Your success is our priority, and we're committed to supporting you every step of the way on your health journey. We're always striving to improve our services. If there's anything specific you need assistance with, please let us know. We're here to help!
customer
Dishonest prices.
Response from LifeMDSep 3, 2024
We are very sorry to hear that you feel this way. We strive to provide transparent pricing and ensure our patients understand the costs associated with our programs and we apologize if we fell short. We will have a member of our staff reach out to you directly so we can address your concerns effectively and work towards a resolution. Your feedback is important to us, and we want to make things right.
customer
Lisa was extremely helpful and really cared about me as a customer!
Response from LifeMDSep 3, 2024
Your positive feedback on Lisa is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!
customer
The app is really easy to use and renew your RX. The care team is very helpful and typically answers my questions on the same day.
Response from LifeMDSep 3, 2024
We're delighted to hear your positive feedback about our app and care team! It's wonderful to know that you find the prescription renewal process easy and that our team has been responsive to your questions. Your experience is exactly what we aim for - providing convenient, efficient, and supportive healthcare services. Remember, you can always reach out through the app if you need any assistance or have questions. We're committed to maintaining the same level of quality service you've come to expect from us.