LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Robin A.
Katherine was wonderful and helpful today after being transferred 3x.
Response from LifeMDAug 30, 2024
We are so glad to hear that you had a great experience with Katherine. We appreciate your positive feedback and want to thank you for being a valued LifeMD member! We truly appreciate your business and look forward to helping you again soon.
Gavin
Great experience; timely responses; helpful information - very pleased with LifeMD. I have recommended them to others.
Response from LifeMDAug 30, 2024
Thank you for your kind words and for recommending LifeMD to others! We're thrilled to hear about your positive experience and are here to support you every step of the way. If you ever need assistance or have any questions, please don't hesitate to reach out.
customer
This was a great program, I was able to Jumpstart my weight-loss journey. They are very responsive and my questions were answered faster than expected, my deliveries were always on time. The only downside, the cost. It is cheaper than alot of other programs but still expensive.
Response from LifeMDAug 30, 2024
Thank you for sharing your positive experience with our program. We're glad to hear that it helped you jumpstart your weight-loss journey and that you found our team responsive and reliable. We understand that the cost can be a concern, and we strive to offer a comprehensive and effective program that provides value for your investment. If you have any questions about cost-saving options, such as insurance coverage assistance or our compounded medication options, please let us know. We're here to support you every step of the way.
customer
This site is not fake and video assessment was quick. I have chosen compound semaglutide option that is affordable compare to Wegovy brand whose copay is over thousand dollars. It took awhile to receive compound medication the first time, but the next dose went through much faster. I am just a click away with NP on the LifeMD for any questions and problems (but I had none). I administer semaglutide as self injections and after dinner to prevent nausea. When I wake up the next day, I do not experience nausea and appetite is good. It is too early to see results, but few people I know do have great weight loss results. My goal is slow (not drastic) weight loss and I stay on low dose, cause I am not diabetic and do not want to become hypoglycemic with higher dose. I can post follow up when it is 6 months of using semaglutide and I loose 10 lbs (the goal is 20 lbs max for a year and that's it).
Response from LifeMDAug 30, 2024
Thank you for sharing your experience with our program and your treatment plan. It's great to hear that you found the video assessment quick and that the medication delivery process has improved. If you have any questions or need further assistance, please don't hesitate to reach out through the LifeMD portal. We're here to support you on your journey to achieving your weight loss goals.
Colleen
The doctor was excellent and really helpful. I got my medication within three working days of my appointment. Great service.
Response from LifeMDAug 30, 2024
Thank you for your feedback! We're thrilled to hear that you had a positive experience with your doctor and received your medication promptly. We're committed to providing excellent service and appreciate your kind words. If you have any further questions or need assistance, please let us know. We are here to help!
customer
Long response time
Response from LifeMDAug 30, 2024
We are sorry to hear that you have experienced delays in our response times. We always do our best to get to each individual in a timely manner while providing the best customer service possible. We would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further.
A grateful C.
From the initial qualification appointment and every interaction since, every member of the care team has been very professional, consultative, courteous, and timely in their responses. I feel like I am one of a handful of patients because of the excellent level of attention and outstanding customer service. I am seeing great results in my weight loss and there have been no surprises. The team set realistic expectations and they walk along side me through my journey.
Response from LifeMDAug 30, 2024
Thank you for sharing your positive experience with us. We're thrilled to hear that you feel well-supported and are seeing great results in your weight loss journey. Our team is dedicated to providing personalized and professional care, and it's wonderful to know that our efforts are making a difference for you. If you have any questions or need further assistance, please don't hesitate to reach out.
customer
Dr was very easy to talk to, explained things in thorough detail.
Response from LifeMDAug 30, 2024
Thank you for your wonderful feedback about your experience with your provider! At LifeMD, we strive to provide personalized care and support to each of our patients, and it's rewarding to hear that your provider has exemplified this commitment. If you have any questions or concerns or need additional assistance, don't hesitate to reach out through your patient portal. We're committed to helping you achieve your health goals and look forward to being part of your weight loss journey.