customer
Customer service.
Customer service.
Response from LifeMDJun 8, 2026
Thank you for your glowing review! LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent
4,177 approved reviews, newest moderated first
customer
Customer service.
Response from LifeMDJun 8, 2026
Thank you for your glowing review! LifeMD
smb
I like how easy it is to fill the prescriptions but it is difficult to get a response in 24 hours when a prescription gets "Off" either by having odd side effects for whatever reason a cycle gets "off"
Response from LifeMDJun 8, 2026
We appreciate your feedback regarding the ease of prescription refills. We understand your concern about response times when issues arise with prescriptions and are actively working to improve this. LifeMD
Joseph
The Dr I talked to answered all my questions professionally
Response from LifeMDJun 8, 2026
We are glad to hear your questions were answered professionally. We appreciate your feedback. LifeMD
Bob
Lifemd keeps trying to take subscription after canceling. I have contacted them 5 times to try to stop it then the following month they try to take money for subscription again
Response from LifeMDJun 8, 2026
We're truly sorry for the subscription issue. We are reviewing your account to ensure this is resolved promptly and permanently. LifeMD
Voncia O.
Ursula was extremely personable and professional. It was a pleasure to speak with her.
Response from LifeMDJun 8, 2026
We're happy to hear you had such a wonderful experience! We appreciate you sharing your positive feedback. LifeMD
Thomasia N.
Franceska was very committed to her job. She was very knowledgeable and willing to assist me with every information I needed. She helped me make informed decision which was one thing I needed. We need more of you Franseska
Response from LifeMDJun 8, 2026
We're so glad to hear about your positive experience! It's wonderful that our team member's knowledge and assistance helped you make an informed decision. We appreciate your feedback. LifeMD
Lori L.
Jared's professional & friendly service made me very comfortable & allowed me to make informed decisions. The coupon I was offered to defray the cost to $199/mo. allows me to obtain the medication I need at a more affordable cost.
Response from LifeMDJun 5, 2026
We're delighted to hear our service made you comfortable and helped you make informed decisions. We're also glad the coupon made your medication more affordable. Thank you for your positive feedback! LifeMD
Cynthia H.
So far everything that was promised, is happening and actually a little bit quicker than anticipated. I like the fact they monitor everything to make sure my dosage is correct. They are in weekly contact with me which is great.
Response from LifeMDJun 5, 2026
We're so pleased to hear that your experience has exceeded expectations and that our monitoring and weekly contact are beneficial. Thank you for your positive feedback! LifeMD