Valued C.
Ursula was The Greatest
Ursula was patient, kind and understanding!
Response from LifeMDJun 22, 2026
We appreciate your kind words. We are happy to hear your experience was positive. Life MD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
Valued C.
Ursula was patient, kind and understanding!
Response from LifeMDJun 22, 2026
We appreciate your kind words. We are happy to hear your experience was positive. Life MD
Kathy B.
Doing very well now that we changed the meds.
Response from LifeMDJun 22, 2026
We are truly pleased to hear of this positive outcome. Thank you for sharing this wonderful news with us. Life MD
Julie E.
Provider , easy process, and cost!
Response from LifeMDJun 22, 2026
We appreciate your kind words. Life MD
RW
Chultzy was great to work with. She explained things nicely and was patient with me 😊
Response from LifeMDJun 22, 2026
We're delighted to hear our team member was helpful and patient. We appreciate your kind words. Life MD
Steadie
Chulzy’s customer service was great. She answered every question professionally.
Response from LifeMDJun 22, 2026
We're happy to hear our team member answered your questions professionally. Thank you for your feedback! Life MD
Susan P.
It is easy and folks are very friendly at LifeMD AT FIRST. However, after my insurance said I was not covered, I wanted to ask some questions about my options. No one has responded. I tried to call and even texted the person who helped me sign up. Now the app will not let me log in. I do not understand. I am willing to work with them even without insurance but they do not seem interested.
Response from LifeMDJun 22, 2026
We are concerned to hear about the difficulties you've experienced with communication and account access. We appreciate you bringing these issues to our attention and will investigate this immediately to understand what happened. Life MD
Michael J.
Taylor was very helpful
Response from LifeMDJun 22, 2026
We're glad we could help. Thank you for your kind words. Life MD
Jamie
I felt good after my first consult however, it got worse as time went on. When it was time to up my script and I had to make an appt to talk to someone, which took 2 weeks. When I had issues with gagging from the meds my concerns were disregarded and told I had acid reflux. Research told me this can be a side-effect. They do not email regarding status of your plan ie, when a renewal will be charged or if your suspended account is being reactivated. I tried calling and my questions were totally ignored. It's like I was calling Comcast's automated line, horrible! Requested a manager, was on hold for 15 min and felt like I was forced to press 1 to be called back or have to call back again. Read the fine print about cancelling first! Not a consumer-friendly cancellation policy.
Response from LifeMDJun 18, 2026
We appreciate you sharing your detailed feedback. We are truly sorry to learn about your negative experience, particularly regarding appointment scheduling, medication concerns, and communication about your plan. We are reviewing your comments to improve our services and ensure a more supportive experience for everyone. LifeMD