LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Pat N.
Melody was able to help me figure things out. She was patient and listened to all my complaints.
Response from LifeMDJul 15, 2025
We are happy to hear that we could assist you! It's wonderful to know that our team was patient and attentive to your concerns.
Brandee
Kinney was extremely informative and compassionate to my concerns. He is very good at explaining things clearly. I was calling to cancel my membership after just purchasing it last night but he helped me through my concerns and I’m going to move forward to give it a try.
Response from LifeMDJul 15, 2025
We're happy to hear that your concerns were addressed with compassion and clarity. Thank you for sharing your experience; we appreciate you giving us a try!
Marian B.
I have been with LifeMD since January. Communication and service is very poor. Refills should be automatic but I have to spend two weeks fighting with Customer Service to have the refill sent to the pharmacy (it used to be automatic). I made an appointment to meet with a doctor and it was cancelled, rescheduled for two weeks later, then the doctor didn't show. Terrible service! Don't use Life MD.
Response from LifeMDJul 11, 2025
We regret to learn about the difficulties you've faced regarding refills and appointments. It is not the experience we want you to have. We appreciate your feedback and will look into these issues to improve our service. We will be reaching out to you shorty.
Lizzie S.
Jason was very helpful and efficient. I really appreciate his kindness and help today.
Response from LifeMDJul 15, 2025
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback and are so glad we could help you.
Jenna L.
Katherine was a superstar! Very informative and engaging! Loved her!
Response from LifeMDJul 15, 2025
We're happy to hear that you found the experience very informative and engaging. We appreciate you taking the time to share your positive feedback!
K H.
The app seemed ok until I had a visit with NP Rebecca Smith Mingus. Very rude & unprofessional. This provider was the worst of the worst. Ended up getting a refund.
Response from LifeMDJul 11, 2025
We appreciate you sharing this. We're sorry your visit did not meet expectations and was unprofessional. We'll address this to ensure better experiences moving forward.
Juan C.
Phyllis was outstanding and very helpful she deserves a pay raise.
Response from LifeMDJul 15, 2025
We're happy to hear that our team member provided outstanding service. We appreciate you acknowledging their helpfulness and your positive feedback.
Johanna R.
Katherine was extremely helpful and answered all of my questions
Response from LifeMDJul 15, 2025
We're happy to hear that our team member was helpful and answered your questions. We appreciate you taking the time to leave us this positive feedback!