LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Susan M.
Kinney was so awesome- very friendly and listened to my questions- set me up with appointment for the next day- What a great person to have on your team - Thx so much!!
Response from LifeMDJul 10, 2025
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received and are so glad we could help you schedule your appointment. Thank you for your feedback!
Scott R.
The reply time is excellent and service is good, but they don't show your subscription information anywhere. I had to message their admin to find out when my subscription would renew and how much it would be for. This was for much higher than I remembered. Further, I didn't get much out of this other than them trying to get approval from my insurance and that being denied. In the end I didn't get much more than blood work out of this. I'll probably go directly to a peptide compounder now.
Response from LifeMDJul 15, 2025
We appreciate your feedback and the time you took to share your experience. We apologize that your subscription information wasn't readily available and that the renewal cost was higher than expected. We're also sorry to hear that our service didn't meet your expectations beyond the blood work. We will review our processes to improve transparency regarding subscription details.
Tammy W.
Katherine was great. She explained everything to me and also also how everything works. I'm excited to this journey
Response from LifeMDJul 10, 2025
We're happy to hear that everything was clearly explained and how it all works. We're excited that you're excited about this journey and appreciate your feedback.
Andrea D.
Staci was wonderful and I appreciated that I had an appointment with a live person instead of just having the meds sent to me with a website to read for the instructions. Also the fact that the company has a phone number to call puts my mind at ease as well. Excited to work witg this company and see where my weight loss journey takes me.
Response from LifeMDJul 15, 2025
We're happy to hear that you had a wonderful experience and appreciated the personalized support. It's great to know that having access to a real person and a phone number gives you peace of mind. We're excited to be a part of your weight loss journey!
Tracy G.
During initial conversation I had to give my Credit card number and was told I would be charged when I had my initial eval. After thinking about taking a shot, I texted back the rep and indicated I would not be going forward. $79 was still taken from my credit along with $149 for the first month, even though I never met with anyone. I have demanded my money back, as I never authorized service and was told they only refund within 30 days. It took over one month to even get someone to reply to emails about my concerns, but I have not received any sort of return of authorized charges to my credit card.
Response from LifeMDJul 15, 2025
We appreciate you sharing this experience. We're sorry to hear about the charges and the delay in our response. We're looking into your concerns about the unauthorized charges and the communication delays to ensure such issues are addressed. Your feedback helps us improve.
Chelsea O.
Kinney was my rep and he was truely helpful. He resolved my issue in an extremely timely and professional manner. I also would like to add that the issue was not any fault of life.md but my own fault. Lifemd has been great and ive had so much success and great results with lifemd! Definitely a trustworthy and professional source with great representatives
Response from LifeMDJul 10, 2025
We're happy to hear that the representative was helpful and resolved your issue quickly. We appreciate you mentioning the success you've had. Thank you for the positive feedback!
Patricia P.
I lost all my extra weight my subscription was renewed automatically I didn’t need it anymore I called the company and they are refunding my money within 7 days . I was very impressed I did not have to go through multiple loops to get refunded .
Response from LifeMDJul 10, 2025
We're happy to hear that your issue was resolved quickly and efficiently. We appreciate your feedback and are glad you had a positive experience with our service. Thank you for taking the time to share.
Consumer
Katherine was fantastic and so friendly. Very easy to talk to. Thank you!
Response from LifeMDJul 10, 2025
We're happy to hear that you found our team member to be fantastic and friendly! We appreciate you taking the time to share your positive experience.