LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
lifemd.com
Website
lifemd.com
Category
Doctors & Surgeons
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Chultzy was very helpful and professional. She answered all the questions I asked. Thank you for being an amazing person.
Response from LifeMDAug 5, 2026
We're so happy to hear about your positive experience and that our team was able to assist you thoroughly. Thank you for your kind words!
LifeMD
LB
Linda B.
A Game-Changer for My Business
A Game-Changer for My Business — Saves Me Hours Every Week
Fireflies.ai has quickly become one of the most valuable AI tools I use in my business. As someone who spends a significant amount of time on calls, interviews, and meetings, being able to stay completely engaged in the conversation instead of constantly taking notes has been a game-changer.
The transcripts, summaries, action items, and ability to go back and quickly find important parts of a conversation save me an incredible amount of time. I especially appreciate having an accurate record of discussions so I can revisit specific details, commitments, candidate information, and follow-up items without relying on handwritten notes or memory.
What I love most is that Fireflies doesn’t just record a meeting—it turns the conversation into useful, searchable information that I can actually work with afterward. For a busy professional, that makes a tremendous difference in productivity and organization.
It’s intuitive, efficient, and has genuinely improved my workflow. I highly recommend Fireflies.ai to recruiters, business owners, sales professionals, or anyone who spends a large part of their day in meetings and wants to work smarter and more efficiently.
5 stars — one of the AI tools I actually use and rely on regularly.
Response from LifeMDAug 5, 2026
We are incredibly happy to hear that Fireflies.ai has become such a valuable tool for your business and has significantly improved your workflow. It's wonderful to know that our ability to provide accurate transcripts, summaries, and action items allows you to stay fully engaged in conversations and saves you so much time. We truly appreciate you highlighting how Fireflies transforms conversations into useful, searchable information, making a tremendous difference in productivity and organization. Your recommendation to other professionals means a lot to us. Thank you for your fantastic feedback!
LifeMD
CH
Clarita H.
No access to Dr. / Predatory billing practices
Predatory billing practices. Unable to cancel ALL upcoming subscription costs through the app. Very frustrating, especially after dealing with a dr. that only responded to try and sell me something, but wouldn't actually answer my question. In order to cancel, I had to access my account via desktop (or stay on hold for an hour on average) in order to completely cancel all upcoming charges. What if I didn't have access to a computer? Why make it impossible through the app? It's set up into two separate billings and I was only able to cancel one through the app. The button to cancel did nothing.
Not surprising after the terrible communication with the provider. No follow through after the paid appointment. Clearly, they want people to pay $80 every time we have a question. Nope! Midi Health is so much better!!!
Response from LifeMDAug 5, 2026
We sincerely apologize for the frustrating experience you encountered with our billing practices and the difficulty in managing your subscriptions through the app. We understand your concerns regarding the cancellation process and the communication with your provider. We are actively working to improve these areas to ensure a more seamless experience for all our members.
LifeMD
LF
Lisa F.
Nurse Maria showed real concern about…
Nurse Maria showed real concern about my conditions and helping me to lose the weight I need to become a better version of myself!
Waiting on insurance verification! 🙏🏼🤞🏼🤗
Response from LifeMDAug 5, 2026
We are so happy to hear about your positive experience and that we could provide you with such supportive care. We are here to help you on your journey!
LifeMD
SS
Stewart S.
The worst experience
This was a terrible experience, avoid!! They failed to place an order so I was out of the pills for two weeks and it took 3 phone calls to get something done. Their pricing is crazy and, I found it to be, hidden and confusing. I signed up believing it was $149 a month, didn’t know that didn’t include the pills or that when you get to a dosage that actually works it is $300 a month for the pills plus a $149 for their service totaling $449. I feel deceived and conned. Highly suggest reading everything because there are many confusing charges. Also, if you have to contact them by phone the wait times are ridiculous. my suggestion: Avoid Avoid Avoid!!!!
Response from LifeMDAug 5, 2026
We sincerely apologize for the frustrating experience you've described. We understand your concerns regarding the order placement, pricing clarity, and wait times. We are actively working to improve our processes and communication to ensure a more transparent and efficient experience for all our members. Your feedback is invaluable as we strive to make necessary improvements.
LifeMD
BO
Bonny
She was very helpful
She was very helpful. She was easy to talk with
Response from LifeMDAug 5, 2026
We're happy to hear that our team member was helpful and easy to talk with. Thank you for your positive feedback; we appreciate it!
LifeMD
MC
Matt C.
Ursula Casey was amazing with all the…
Ursula Casey was amazing with all the information she provided me and was very helpful in my decision to start the journey of weight loss.
Response from LifeMDAug 5, 2026
We're so happy to hear that our team member provided you with amazing information and was very helpful in your decision to start your weight loss journey. Thank you for your wonderful feedback!
LifeMD
NO
Nope
I could not keep my appointment due to…
I could not keep my appointment due to death in family and this company was very uncaring and would not refund my money 😒. If a company doesn't care about your loss then they surely don't give af about you, JUST GETTING MONEY.
Response from LifeMDAug 5, 2026
We are so sorry to hear about your loss and the difficulty you experienced with your appointment. We understand how upsetting this situation must be, and we truly regret that we were unable to provide a more satisfactory resolution.
LifeMD