LifeFoneReviews of lifefone.com

Wish it worked away from the house!

The LifeFone service worked exactly as advertised and then some. While checking the mailbox at the end of my driveway, I somehow tripped and dislocated my elbow. I could not stand up and the neighborhood was quiet. I pressed the pendent button which transmitted to the base station in the house; it is a small pendent but it has excellent range. I could respond to the LifeFone operator since I was outside and the base station was inside the house so the operator immediately dispatched an ambulance and started contacting family and friends on the emergency contact list. The ambulance took me to the ER before I went into shock from the pain. All the neighbors where at work or not home so I could have had a long wait before anyone came by and saw that I needed help. Thank goodness I had the LifeFone pendent and everything worked exactly as planned!

Doing a great job, keeping us informed and keeping the hardware updated.

Always answer Quick when I test button!

A short time after I received my LifeFone there was a false alarm while I was at my daughter's but I answered on the GPS component and my daughter answered the call on my cell phone. In April of 2015 after more problems, one of which resulted in first responders and an ambulance sent to my home while I was in a yoga practice. In February of 2016 I installed new equipment and everything seemed to be fine. On May 8 of 2016, I received two calls from Sarasota Dispatch saying my phone number and address had been sent to them by LifeFone. I called LifeFone and they said they had not called Sarasota. I called LifeFone on May 9th and talked to a supervisor, Latisha. She thought about it and said maybe somehow some of my information had been added to another Donna that lived in Florida. She said there were 3 Donna's in the Sarasota, FL and my info came up as a glitch. On July 3, I got another call from Sarasota, FL asking if I needed assistance. I called LifeFone again and talked to Danielle. She said to call after the holidays and talk to Latisha. On July Danielle called asking for Francis so apparently my information has been put in many places. I asked Danielle to change the info on my account to a new lock box my house key is kept in. On August 19 I called and made sure that the new information had been added and it had. I have not received any more calls since July. I do the monthly testing. So I never go anyplace without carrying the GPS with me so I can intercept a call if I need to. It has caused me a lot more anxiety than it has given me peace of mind.

I can’t thank Lifefone enough for giving our whole family peace of mind. My grandmother has been a LifeFone customer for three years and I only have great things to say about their customer service. Thanks for giving my grandmother her independence back.

The response to my calls are very fast and their people are so caring and patient with me...help comes quickly and they call my children as well. I'm happy I have lifefone!

My dad is 94, in good health, and only agreed to get a LifeFone neck pendant and monitor/call-box after falling a couple of times and getting dizzy other times. He lives alone and wears the pendant and sleeps with it. There have been two instances since installing the system two months ago, and LifeFone alerted me and alerted my dad to let him/us know that they were dispatching help. I'm in New York and my dad is in Miami, so it was comforting to hear how professional the LifeFone team was in their calls and in their process. Thank you!