Tom
my mother accidently hit her alarm …
my mother accidently hit her alarm button while in the yard. She did not hear LifeFone through the unit so the promptly called me and the local EMS. The service worked great. A good piece of mind.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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810 approved reviews, newest moderated first
Tom
my mother accidently hit her alarm button while in the yard. She did not hear LifeFone through the unit so the promptly called me and the local EMS. The service worked great. A good piece of mind.
David
The pendant button should have some kind of flip cover. when I went to bed one time i must of rolled over and pushed the button next thing I know fire dept. knocking on my door. I now have to take it off when I go to bed and hang it near my bed . don't think a flip top cover would be a hinderance in case of an emergency.
Diana
Great service. Very responsive even when mother accidently drops her button.
Richard
The customer service rep I spoke with several times during the decision making process was very helpful and didn't pressure me. Once I committed, the equipment set up was simple and easy. When my mom fell and needed help Lifephone was there. The rep that contacted me was calm and reassuring. Peace of mind, that is what Lifephone is for me.
Jerry
Very professional and prompt when button is activated.
Anthony Z.
It has worked every time we have tested it (about 7 times).
Celtic Mouse P.
Excellent Response Time. Your staff called me and 911 and with in minutes rescue was at my mothers house transporting her to the hospital after she had fallen and somehow cut both her arms on the sharp edges of the kitchen counter at 11:00 on Sunday night. You deserve higher rating than 5 stars. Thank You Very Much, Jim Rooney
Diane
They do not answer the phone too fast. We have to wait.