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LifeFoneReviews of lifefone.com

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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

810 approved reviews, newest moderated first

Mary E.
Dec 6, 2017
Every time I have set my button off …
Every time I have set my button off accidentally, IU have received a prompt call.
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Monica
Nov 30, 2017
Although I have not needed their …
Although I have not needed their services,(yet) they are responsive when I test it. I feel better knowing they are there.
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Sandy
Nov 17, 2017
My 91 year old mother-in-law has had to …
My 91 year old mother-in-law has had to rely on LifeFone two times after having fallen and we could not be more pleased with the dependable service. I should also mention, there have been a couple of non-emergency calls she made but they were so kind and understanding. We highly recommend LifeFone, and, we already have! Thank you, LifeFone for giving us peace of mind and the feeling of security! Sandy Mann
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Joan
Nov 16, 2017
My mother-in-law recently fell out of …
My mother-in-law recently fell out of bed and LifeFone was just a press of a button away. Help was on the way in minutes, and myself and family members received phone calls to alert us that she was being brought to the hospital. We have peace of mind knowing she is safe with LifeFone
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Garnett
Nov 10, 2017
Have not had to use our devices
Have not had to use our devices. Witch is a good thing. Bet, just having it gives us peace of mind.
Response from LifeFoneNov 21, 2017
Garrett, We're delighted to read your feedback. Now even though you haven't had to use the system yourself, we are glad that you still have peace of mind just knowing LifeFone is here any time you need help day or night, 24/7 & 365 days of the year.
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Ralph
Nov 9, 2017
Very easy to use
Very easy to use, fast response time, great people to deal with.
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Scott
Nov 2, 2017
Poor service
Poor service. Poor function. Another example: I already completed this survey last week.
Response from LifeFoneNov 21, 2017
Hello Scott, We are so sorry that it took so long to resolve your issue! If you need additional assistance, please call our Customer Service team at 800-940-0262, and one of our Directors or Managers would be more then helpful to answer all your needs. Thank you for being a LifeFone subscriber!
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Genevieve
Nov 1, 2017
Quick response time.Easy set-up.
Quick response time.Easy set-up.
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