LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFoneReviews of lifefone.com

Call Directions Website

LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Health Equipment, New York

LifeFone reviews

810 approved reviews, newest moderated first

James E L.
Dec 27, 2017
We have not had any problems and they …
We have not had any problems and they seem to respond fairly quickly each time.
Report
Esther
Dec 27, 2017
The device did not work with my …
The device did not work with my grandmother’s phone service provider. She has dementia so she ended up giving away the device, and we aren’t aware of where it went. The service is still charging her bank account 2 years later and we have never used it. I was informed by the team over the phone the device has to be returned in order to cancel service.
Report
Anne
Dec 26, 2017
I am perfectly satisfied.
No complaints!
Report
Elizabeth
Dec 24, 2017
Reassurance
I have resorted to my life fone 3 times,( I fell two times and couldn't get up. My family was called and came immediately to pick me up.) I had a medical emergency with chest pain and trouble breathing.The EMT squad came and transported me to the emergency room for treatment. Thankfully I am doing OK now.
Response from LifeFoneDec 26, 2017
Hello Elizabeth, We appreciate the time you had taken out to speak with us today, we are so glad that in the times you needed LifeFone we were able to assist you. We're glad to give you peace of mind just knowing that LifeFone is here any time you need help day or night, 24/7 & 365 days of the year.
Report
Larry
Dec 18, 2017
An excellent company
An excellent company, they have done a fine job on responding when an emergency happens.
Report
Paula
Dec 18, 2017
My Mom fell just last week…
My Mom fell just last week and their response was right there for her. Thank goodness she wasn't hurt badly but they sent the EMT who used the lockbox they sent us and took care of her. Excellent company and I will recommend them to friends and other family members.
Report
Carol
Dec 17, 2017
I've had a few emergencies.
I've had a few emergencies and the response from Lifefone was immediate. LifeFone will not only notify an abulance service of the emergency but will also notify a friend or family member you've designated as an emergency contact. One less thing I needed to worry about. The ambulance service is another story. I take my GPS in my purse in case of an emergency. Pressing the button alerts LifeFone to respond where ever you are within a certain radius. The necklace alert is very a sensitive item and if you hit or bang it just slightly, LifeFone will respond is your main system asking you if your okay or need emergency help. I definitely feel secure knowing I have LifeFone.
Report
Norma
Dec 7, 2017
Have been there when I needed them.
Have been there when I needed them.
Report